J.'/y/3 VOL 1 NO 2 7 1995 VANCOUVER COMMUNITY COLLEGE iMUy Ck Tl'IS il)>' I ] V 'i! on I Vancot've,/ II c. Vi-rJ bTO Safety tips for working women Part 2: Workplace Action Inside Alone and Alert Be aware • Know staff in other stores and business [and departments], be aware of their sched¬ ules. • If you are suspicious of people hanging around or strange phone calls—notify the Education Council Report police and staff in neighbouring stores [and departments]. Try to get a description of the person and the car. • Be assertive and confident, look at and greet customers. you are in a place where you feel uneasy, phone your own workplace when you ar¬ rive and again before you leave. Keep persona/ information at a minimum Avoid discussing where you live, after-work plans, or vacation plans in front, or with, cus¬ tomers or with anyone who makes you feel uncomfortable. Aware in the office Announcements enters, trust your instincts. Look directly at the person, make it clear you are in • Trust your instincts. If somebody you work with makes you uncomfortable, discuss the situation with a co-worker you trust, and Policy Review charge and cannot be intimidated. Phone plan your response to potential problems. • If you feel uncomfortable after someone for help. • Make sure that back doors or secondary doors are locked. 6 • Check all lighting before it gets dark. Classifieds • Ask about the risk assessment plan at your Plan ahead workplace. • Plan emergency exits, know about safe Celebrating so Years places and pay phones. • Try to imagine an appropriate response to various situations and decide ahead of time how you will respond. • If your work takes you to new or different settings, be alert and make mental notes of your surroundings when you arrive. The first time you go into a new setting, or if % Use assertive behaviour with co-workers who are a threat • If you feel threatened, make a scene, yell. • When you enter an office or meeting place alone, be aware of your surroundings. • If you must meet new work contacts out of the workplace, meet at a public place. Keep personal information private. • Avoid having new work contacts walk you to the car or escort you to your home or hotel room. • When entering an elevator, stand next to the controls. Wait for the next elevator if you feel uneasy about the occupants. If someone makes you feel uncomfortable, continued on page 2 push the button for the next floor or push the alarm and all buttons (except stop). If you are working late • Let security or a friend know, tell them when you expect to leave. • While another co-worker is present check that all doors are locked and make sure washrooms/storage rooms are empty. • If you suspect someone is lurking outside, uote Pessimist: one who, when he has the choice of two evils, chooses both. —Oscar Wilde tomers will not be setting them off acci¬ dentally, but where staff can reach them. • Install several buttons—put them by all doors, store rooms and coolers. Increase the visibility in work areas • If you enter a washroom and suspect some¬ one might be in there, don't call out. Back • Install good outside lighting and train staff to check lights before dusk. • Ensure the service desk is visible through windows and is well lit. out, go to a safe area with a lockable door • Make sure windows are not obscured— call policy/security officers. uick • Attackers expect alarm buttons to be at the desk—place them elsewhere—where cus¬ and phone for help. (Plan ahead for safe places.) Challenging strangers in the workplace ensure passers-by can see in. • Make sure there is a clear exit route from the service desk to the door. Share the responsibility for awareness • If you are alone or working late, and you encounter someone unfamiliar, indicate that you are not alone. Say "my supervi¬ • Set up a business watch or mall watch pro¬ gram with neighbouring businesses. sor will be right here and will be able to • Develop a buddy system for employees to help you." get to bus stops or their cars after work. • Use assertive, but respectful, language. Taking action against What employers can do an attack Worker's Compensation Board guidelines The most important defence tools you have call for employers to do a workplace risk as¬ sessment to determine how much risk there are awareness and action. Only you can may be of a violent incident occuring, and to how to respond if the attacker has a weapon. Use whatever force you feel is necessary to identify appropriate prevention measures. There are some basic steps that employers can take to increase workplace safety. Here are some ideas: Install extra phones and alarm systems decide how you will respond to an attack and escape the situation and be ready to take the first opportunity to take action and get away. Don't freeze. Act. • If you are grabbed don't freeze or panic. • Pre-program phones to 911 or local po¬ First, breathe deeply to calm yourself, then try to get attention. Yell loudly and repeat¬ lice emergency numbers. • Install phones in isolated areas such as edly. Try shouting words like FIRE, HELP, NO and STOP. Blow a whistle, push a storage rooms. • Have an alarm installed that rings in the workplace and in a neighbouring business or household. personal safety alarm, bang on something. BE LOUD AND PERSISTENT. • If there is anyone nearby, give them in structions to help you. Single out somecontimed on the next page PAGE 2 J U LY 1 3 1995 one and send them for help—"You, in the red jacket, call the police." This will en¬ courage bystanders to get help when they may not know what action to take. * If you decide to fight back, remember around you. Learn to be aware and recog¬ nize risk. • Be observant and aware of your surround¬ ings. Walk with a purpose. Keep your head up, look around and directly at people to there are many effective ways of respond¬ ing to each type of attack. Prepare your¬ self to fight back, do whatever feels right to you. Try to imagine yourself respond¬ ing successfully to different types of at¬ tack situations. Practise taking deep breaths to keep calm. Self-defense courses can teach you valuable skills and help you learn about vulnerable points on the body, assess them, but don't stare. ® When you feel something just isn't right, trust your feelings. • Digging in your purse, wearing head¬ phones or struggling with heavy brief¬ cases/luggage and uncomfortable clothing reduces your ability to be prepared. • Have your keys ready. Keep them in your pocket, but as you approach your car or but the best defense is to be vigilant and door have the right key positioned to open the lock immediately. ready to respond. Basic prevention Increase your personal awareness—every¬ where. Your risk of attack increases if you appear to unaware of what's going on • Carry a personal safety alarm on your key ring, or wear it around your neck or pinned to your clothing. • Report any suspicious incidents to employ¬ ers or police. Office Security Notice AH KEC faculty and staff are re¬ minded to lock their office doors when the room is unoccupied. This will aid in deterring theft of personal and college items. Security will secure any of¬ Education Council Report Education Council has met three times since the inaugural meeting of April 4,1995. We have held two regular monthly meetings and one special meeting to discuss terms of reference for the Council. On a trial basis, we sent minutes of the April 4 meeting to all departments. We have now fice door found open> with the area unat¬ tended. Your cooperation Jn the matter is much appreci¬ decided to opt for economy and efficiency. A summary of Education Council business will be published each month in Connections. If, however, you want to obtain a full copy of the ated. minutes, please contact Vivienne Garrott at 7159. Bldg, Services Mgr. Much of our work during these first months has focused on the following issues: Terms of reference A committee consisting of Paul Hunt, Pat Kennedy, Laraine Niewinski, Sandra North, draft our own terms of reference document. Thanks to their excellent work, we should be able to make good progress on this issue by the Fall. We have already reached deci¬ sions on some items: for example, the fact Stuart Scholfield and Celeste Tsuyuki has met that Education Council should operate year round in this College (not ten months a year several times to review Education Council terms of reference from other colleges and continued on page 4 VOL 1 NO 27 Bill Miller PAGE 3 Education Council (continued from page 3) as the Bill 22 guidelines suggest); the need to elect a Vice-Chair; and establishing an voting member of the College Board and pro¬ Agenda committee to ensure that Council To date, Hilary has attended three Board works efficiently and effectively. Other is¬ sues are still under discussion: planning the timing of elections to facilitate full partici¬ meetings and two mini orientation sessions for Board members. Lee Anne Wilson, a Board member, attends Education Council meetings (as a non-voting member) and gives a report from the Board. pation on the part of students in particular; considering how to maintain continuity by having varied terms of appointment for Edu¬ cation Council representatives; looking at the type of standing and ad hoc committees that Education Council may want to establish to Holiday Notice Mark Goertz, KEC Library, will be on holi¬ day from July 13 to August 12, 1995. For ur¬ gent matters, Please contact Aphrodite Harris, 7319, In May, the Chair and several Education Council members met with the College Board Chair, the President and the three Vice Presi¬ Relationships with dents to begin discussions on joint authority. Further meetings will need to take place on joint authority and on establishing a process other committees for the advisory role of Education Council. assist effective operation. Establishing the role and function of Educa¬ tion Council initially raised a fair amount of confusion (not surprising, in view of the fact that as a College we have recently gone through major restructuring). Defining how and where Education Council fits within the existing committee structure and what changes may be implied is still under debate. We need: 1) a coordinated and efficient struc¬ ture without duplication and without the risk of being "committeed" to death, and 2) ef¬ fective communication channels to ensure that Education Council members have the in¬ formation they require to make appropriate decisions and recommendations to the Board. Linda Martin has provided Education Coun¬ cil members with a list of existing college committees and is compiling a package de¬ The VCC Planning Package At the May 2 meeting the VCC Planning Package was circulated to Council. At the request of the Academic/ABE/ASE Division their Council representative provided the Divisions response to the planning document at the May 30 meeting. Several other re¬ sponses to the planning package have been copied to Education Council. The President outlined the responsibility he holds for Col¬ lege planning and confirmed his intention to bring the planning document to Education Council for review and recommendation to the Board once he has received community input. Policy and program/ curriculum changes tailing terms of reference for these To date, Education Council has reviewed and committees. We are receiving minutes of approved three policies: Standards of Student Conduct, Admissions Appeal, and Approval meetings of the Education Administrators Group and Linda Martin will give a regular update on Operations Council at Education Procedure for Artwork Requests. These will be taken forward to the Board for approval Council meetings. or information as appropriate. Information on Relationship with the College Board program/curriculum revisions have been As provided for in Bill 22, the Education Council Chair (Hilary Pearson) sits as a non PAGE 4 vides a regular report on Council business. brought forward from the last meeting of the Academic/Instructional Council and from the Education Administrators Group. continued on page 5 J U LY 1 3 1995 Education Council (continued from page 4) Externa/ liaison Education Council So far, Hilary has had two brief meetings with Representatives: Education Council Chairs from other Col¬ • ABE Rene Merkel e Applied Arts Bob McAuliffe • Hospitality Settimio Sicoli leges and Institutes and further meetings will be planned in the Fall. The Chairs are mak¬ ing a concerted effort to keep in touch and share information and resources. CIEA is planning to hold a Governance Workshop on August 26, 1995 and AECBC is hoping to facilitate a meeting of the Education Coun¬ cil Chairs in September. Future meeting dates Two meetings of Education Council will be held in August: a short business meeting, fol¬ lowed by terms of reference discussion on August 2 in room 5025 at KEC, and a spe¬ cial meeting dedicated to terms of reference on August 23 in room 240 at City Centre. Both meetings will start at 2:00 p.m. The next business meeting of Education Council will be September 5, 1995 at 2:30 » Business Paul Hunt « Counselling Hilary Pearson 8 Health Pat Hartley • ESL Pat Kennedy • Library Brenda Appleton • KEC At Large Stuart Scholfield • CC At Large Bob Aitken • VMREU KEC Sandra North • VMREU CC Wynn Keenan • KESA Cassandra Crooks, Euclides Garrigo • CCSA Angela Flores, Celeste Tsuyuki • Administrators Dale Dom, Laraine Niewinski, Linda Martin, Gail Rochester p.m. in room 220 at City Centre. Any inter¬ • Board Member Lee Anne Wilson ested members of the College Community are • President John Cruickshank Recycle!!! Recycle!! Recycle! at City Centre Please drop off your old tel¬ ephone books (white or yellow pages) in the appropriate recycle box be¬ hind Receiving, Money received welcome to attend. from the recy¬ cle will be At last! VCC policy review Many of you are aware that a complete review of all VCC policies and proce¬ dures is planned, to begin in earnest in September. Some initial steps have al¬ ready been introduced to initiate the process. Sharon McClure, Manager, Classification and Special Projects in Em¬ ployee Relations, will coordinate the project and will be responsible for the currency, accuracy and consistency of policies, both hard copy and on-line. Sharon will ensure that an approval proc¬ VOL 1 NO 27 ess is established and adhered to. She will also be a resource person for the policy writers. All policies will be written in "plain" English and a set format, ap¬ proved by both Operations and Education Councils, will be implemented. Now that Operations Council and Education Coun¬ cils are in place, we are well positioned to embark on the revitalization of our very outdated policy manual. donated to the BC Lupus Asso¬ ciation, John Cruickshank PAGE 5 moM New Books at CC Library • Advanced Microprocessors « Design and Problem Solving in Technology • Experiencing and Counselling Multicul¬ tural and Diverse Populations • Hors d'Oeuvre Bible 8 Hotel Management and Operations 8 International Trade Business Plan 8 Management of Maintenance and Engi¬ Connections Editor, Design and Layout: Dale Rasmussen, PR Dept Campus Contacts Ngee-Moi Voon (CC), Manijeh Golkhizi (KEC) Communications Coordinator Sarah Lucas, local 7158 Please recycle this newsletter. neering Systems in the Hospitality Industry MOSAIC Navigator Multimedia: Gateway to the Next Millenium 8 Canada's Changing Families: Challenges to Public Policy 8 Collaborative Learning: Underlying Proc¬ esses and Effective Techniques 8 Collaborative Peer Review: the Role of Faculty in Improving College Teaching 8 The Program for Deaf and Hard of Hear¬ ing Adults at VCC: an Historical Exami¬ nation (Leanor Vlug) 8 The Usenet Book: Finding, Using and Surviving News Groups on the Internet 8 Fostering Student Success in Quantitative Gateway Courses New Classic Desserts Practical Troubleshooting with the Ad¬ vanced Video Analyzer Quantity Food Purchasing (4lh ed.) Sick Building Syndrome Speech Recognition Voices 3: Canadians Who Made a Difference *4ew Books at KEC Library Don't miss the plane! Last call for Interna¬ tional Opportunities. If you are interested in interna¬ tional project work and have not yet submitted the Questionnaire and/or your resume, don't delay. IE is now tabulating the Assessment and Testing: Myths and Re¬ information and will be registering the Col¬ alities Developing Administrative Excellence: Creating a Culture of Leadership History and Feminism: a Glass Half Full lege's and its employees' credentials with the International Funding Agencies by the end of September. Since this process is time con¬ suming and costly it will only be done once Parenting Teenagers a year. You will not be registered unless you Wedded to the Cause: Ukrainian Canadian Women and Ethnic Identity Beyond Alienation: Political Essays on the West Canadian Business Guide to Using the respond by September 15,1995. For a copy of the questionnaire or more information, call Hilary Wong at 7490 or Fred Wuhrer at 7492. Internet 'mz |OB POSTINGS ^ Bookstore/Stores Clerk, KEC. Closing: July 19. Bookstore Cashier, KEC. Closing: July 19. PAGE 6 VM Westfalia, 1993, red, loaded, low milage, extra clean. $29,900. Phone: 464-4041. J U LY 1 3 1995