January - March 2005 Vancouver Community College Centre for Continuing Studies 604.443.8484 Look inside for our professional credential programs including: ◆ Accounting & Information Technology ◆ Business Leadership & Management ◆ Interpreting ◆ Leadership & Coaching ◆ Teaching English to Speakers of Other Languages ◆ Technical Writing for Software Development ◆ Upgrading for Health Professionals .vcc.ca www What’s Inside 2 Applied Art & Design ..............3 Computers.............................15 Languages .............................26 Creative Writing for Profit and Pleasure .. 3 Oakridge Computer Lab ............................ 15 Modern Languages ................................... 26 Fashion Arts .................................................. 3 Mandarin Education .................................. 26 Interior Design Certificate Program ..................... 4 Non credit courses in Interior Design .................. 5 Introduction to Computers ................................... 16 Windows ................................................................. 16 Computer Hardware .............................................. 16 Internet and Web Publishing ............................... 16 Networking and LAN Management .................... 16 Computer Applications ......................................... 16 Word Processing ................................................... 16 Spreadsheets/Charts ............................................ 17 Computer Accounting ........................................... 17 Desktop Publishing ................................................ 17 Database Management ........................................ 17 Personal Information Managers ......................... 17 Jewellery ....................................................... 5 City Centre Computer Lab ......................... 18 Building Management & Services ...............................5 Computer Application Package .......................... 18 Web Development and Programming ................ 18 Comptia Certifications Windows Professional Certification ................... 18 Fashion Arts Certificate Programs ....................... 3 Fashion Arts Advanced Certificate Program ...... 4 Fashion Merchandising Associate Certificate Program ................................................. 4 Gemmology ................................................... 4 British Certification ................................................. 4 GIA Certification ...................................................... 4 Interior Design .............................................. 4 Building Manager Certificate Program ................ 5 Business, Career & Law .........6 Business English Skills ............................... 6 Business Writing .......................................... 6 Business & Technical Writing Certificate Program ................................................. 6 Culinary ................................. 18 Baking & Pastry Arts ................................. 18 Health .................................... 19 Personal & Professional Development .. 18 Adult Language Courses ...................................... 26 Mandarin School for Children and Youth .......... 26 Safety .....................................27 Foodsafe ...................................................... 27 Worksafe Education .................................. 27 TESOL Teacher Training Programs ...............................28 TESOL Programs ........................................ 28 TESOL Diploma Program ...................................... 28 International TESOL Diploma Program .............. 28 TESOL Inservice Diploma Program .................... 28 MA: Applied Linquistics and TESOL University of Leicester .......................................... 29 TEFL Certificate Programs ........................ 29 TEFL Certificate Program: Part-time Studies ................................................... 29 Intensive TEFL Certificate for Internationals ................................................... 29 Intensive TEFL Certificate for Canadians ........................................................ 29 TESOL Teacher Training Programs ..................... 29 TESOL Teacher Training Programs ..................... 30 Intensive TEFL Certificate for Teaching Young Learners ...................................................... 30 Tutoring ESOL Certificate Program ..................... 30 Technical Writing for Software Development ................................................. 7 Clinical Competencies .............................. 19 Office Administration .................................. 7 Health Certificate Programs .................... 21 Office Administration Certificate Program .........7 Legal ............................................................... 9 Gerontology Nursing Certificate Program ......... 21 Nursing Management Certificate Program ...... 21 PeriAnesthesia Nursing Certificate Program .. 21 Renal Dialysis Technician Certificate Program ............................................... 21 Sterile Supply Technician Certificate Program ............................................... 21 Medical .......................................................... 9 Dental ........................................................... 21 Records Management ................................ 9 Hospitality .............................21 Professional Development: Career Success ............................................ 9 Courses for Fall Term 2004 Human & Social Services.....22 see page 15 Career Exploration ..................................... 10 Counselling Skills and Substance Abuse Certificate Programs ..................... 22 Professional and Continuing Studies Accounting/Bookkeeping/Payroll ............. 7 Administration and Supervision ................ 7 Business English ......................................... 8 Negotiating “learning by Doing” ............. 10 Event Planning ............................................ 10 Leadership .................................................. 10 Leadership Certificate Program .......................... 10 Leadership Coaching ................................ 11 Associate Certificate in Leadership Coaching . 11 Management Skills .................................... 12 Management Skills for Supervisors Certificate Program ............................................... 12 Business Leadership and Management 12 Business Leadership and Management Certificate Program ............................................... 12 Paralegal ..................................................... 13 Paralegal Certificate Program ............................. 13 Paralegal Diploma Program ................................. 13 Project Management ................................ 14 Small Business ........................................... 14 How to Start a Business Program ...................... 14 Volunteerism ............................................... 15 Advanced Diploma in Accounting & Information Technology ............................ 15 V C C ◆ C e n t r e LPN Upgrading ........................................... 20 TESOL Program Management ................. 30 TESOL Program Management Certificate ......... 30 How to Register ....................31 Counselling Skills Certificate Program .............. 22 Substance Abuse Counselling Skills Certificate Program ............................................... 23 Locations Working with Children .............................. 24 CC • Vancouver Community College City Centre Campus, 250 W. Pender St. Vancouver Early Childhood Care and Education Level I ...................................................................... 24 Infant and Toddler/Special Needs Certificate Programs ............................................. 24 Continuing Study Workshops for the ECCE Community .................................................... 24 Family Child Care ................................................... 24 Interpreting ...........................25 Community Services Interpreting Certificate Program ............................................... 25 Health Care Interpreting Certificate Program ............................................... 25 Court Interpreting Certificate Program .............. 25 Interpreting Programs by Distance Education ................................................................ 25 Certificates in Community Services Interpreting and Court Interpreting .................... 25 Interpreting in the Community ............................. 25 Court Interpreting Certificate Program Distance Education ............................................... 25 Other Courses ........................................................ 25 f o r KEC • Vancouver Community College King Edward Campus 1155 East Broadway, Vancouver DS • Design Studio (third floor) 440 Cambie Street, Vancouver FCO • Federal Court of Canada 701 West Georgia Street, Vancouver GPC • George Pearson Centre 700 West 57th Avenue, Vancouver IEC • International Education Centre 1080 Alberni Street, Vancouver OAK • Oakridge Shopping Centre #320 (North Tower) 650 West 41st Avenue, Vancouver Designer • Daniel Rohloff, Marketing Photographer • Lauch McKenzie, Media Services Photo Coordinator • Karen Wilson, Communications Thanks to the VCC students and staff who helped with this calendar. Certificates, Associate Certificates and Diplomas Adult Language Courses ................................26 Associate Certificate in Leadership Coaching ......................................11 British Certification ...........................................4 Building Manager Certificate Program ..........5 Business & Technical Writing Certificate Program ...........................................6 Business Leadership and Management Certificate Program .........................................12 Certificates in Community Services Interpreting and Court Interpreting ..............25 Community Services Interpreting Certificate Program .........................................25 Continuing Study Workshops for the ECCE Community ..............................................24 Counselling Skills Certificate Program ........22 Court Interpreting Certificate Program ........25 Court Interpreting Certificate Program Distance Education .........................................25 Early Childhood Care and Education Level I ....24 Family Child Care .............................................24 Fashion Arts Advanced Certificate Program ....4 Fashion Arts Certificate Programs .................3 Fashion Merchandising Associate .................. Certificate Program ...........................................4 Gerontology Nursing Certificate Program ...21 GIA Certification ................................................4 Health Care Interpreting Certificate Program..... 25 How to Start a Business Program ................14 Infant and Toddler/Special Needs Certificate Programs .......................................24 Intensive TEFL Certificate for Canadians ....29 Intensive TEFL Certificate for Internationals ...29 Intensive TEFL Certificate for Teaching Young Learners ................................................30 Interior Design Certificate Program ...............4 International TESOL Diploma Program ........28 Interpreting in the Community .......................25 Leadership Certificate Program ....................10 MA: Applied Linquistics and TESOL University of Leicester ....................................29 Management Skills for Supervisors Certificate Program .........................................12 Mandarin School for Children and Youth ....26 Non credit courses in Interior Design ............5 Nursing Management Certificate Program ...21 Office Administration Certificate Program ....7 Paralegal Certificate Program .......................13 Paralegal Diploma Program ...........................13 PeriAnesthesia Nursing Certificate Program .........................................21 Renal Dialysis Technician Certificate Program .........................................21 Sterile Supply Technician Certificate Program .........................................21 Substance Abuse Counselling Skills Certificate Program .........................................23 TEFL Certificate Program: Part-time Studies .... 29 TESOL Diploma Program ................................28 TESOL Inservice Diploma Program ..............28 TESOL Program Management Certificate ...30 Tutoring ESOL Certificate Program ...............30 D0075 • CS Calendar Spring 2005 • 11.05.04 • 280k P r o f e s s i o n a l a n d C o n t i n u i n g S t u d i e s Applied Art & Design Creative Writing for Profit and Pleasure Program Coordinator: Peggy Worobetz, 604.443.8670 Program Assistant: Phone 604.443.8381 Crack Open Your Creative Channel (CWRI 1129) Revitalize your creative process with new approaches to writing. Designed to release the floodgates for emerging and experienced writers of short stories, novels, non-fiction books, and articles. Hands-on and packed with proven professional writing tips, learn how to warm up your brain, how to banish boring beginnings, and how to use power triplets so that get you published more often. No grammar in this session... Craft paragraphs that jump off the page! 3 hours (Ferguson) $80 Fee includes GST 1 eve - We. Jan 26, 18:30-21:30 - CC CRN 10408 How to Craft Irresistible Query Letters (CWRI 1132) Whether you write magazine articles, non-fiction books, or novels, you must be able to compose query letters that captivate editors/agents. Learn the essential components and style for each type of letter and start to develop the key paragraphs; discover how to format print and electronic queries, handle follow-ups, and manage the oral query always a possibility in Canada! Everyone can master the art of writing effective query letters... given the tools. Explore all the tools and receive the nononsense assistance you need to craft irresistible queries that result in publication. 6 hours (Ferguson) $165 Fee includes GST 1 day - Sa. Jan 29, 09:00-16:00 - CC CRN 10410 Creative Journal Writing (CWRI 1133) Participate in 16 journal techniques designed to help you write naturally and spontaneously. Learn to use your journal to experiment with creative writing, track the cycles, patterns and trends in your life, record your personal story, tap into your wise inner voice, clarify personal and career goals, and safely release tension, frustration, anger and other strong emotions. Free yourself to write intuitively, and without restraint! 12 hours (Chaplin) $225 Fee includes GST 4 eve - Tu. Jan 31, 18:30-21:30 - CC CRN 10411 Interview Skills for Writers and Researchers (CWRI 1125) Learn how to interview subject matter experts for a variety of purposes, including technical documentation, magazine articles and press junkets. Participants will learn the dos and don’ts of interviewing, how to create an environment that promotes disclosure and ease of communication. 9 hours (Metcalf) $165 Fee includes GST 3 eve - Tu. Feb 1, 18:30-21:30 - CC CRN 10412 Getting Published in Canada 101 (CWRI 1130) If you write on Canadian subjects, this workshop is for you. Discover how the Canadian publishing scene differs from the American and how approachable Canadian publishers really are. Learn some uniquely Canadian tips that will boost your chances of getting published. Explore the legitimate facts about agents, query letters, phone calls to editors, sales, and the North American market... Learn how to get published in Canada from a successful author’s perspective. 3 hours (Ferguson) $80 Fee includes GST 1 eve - Th. Feb 3, 18:30-21:30 - CC CRN 10413 Writing for Magazines (CWRI 1127) Explore how to write feature articles. Learn how to make cold calls to editors, research topics, organize and manage writing projects, contact subject matter experts, negotiate rates of pay, write to editorial and style guides and deliver articles to the editor on time! Learn how to develop a portfolio of work, a publication list and a file of tear sheets to provide prospective clients. 6.5 hours (Metcalf) $165 Fee includes GST 1 day - Sa. Feb 5, 09:00-16:30 - CC CRN 10415 Writing Online: the New Adventure for Writers (CWRI 1131) Tap the exploding online market for content and start building your publishing portfolio. Find out about e-markets, e-audiences, and learn about electronic rights. Explore the difference between writing for the computer screen and for print and learn how to make your electronic submissions eeditor-friendly. Break into the electronic publishing scene around the world with your articles or books. 3 hours (Ferguson) $80 Fee includes GST 1 eve - We. Feb 9, 18:30-21:30 - CC CRN 10414 Free Information Sessions Counselling Skills and Substance Abuse Certificate Programs (pg 22) Tuesday, December 14, Thursday, January 6, OR Thursday, March 31, 18:30, City Centre Paralegal Certificate Program and Paralegal Diploma Program (pg 13) Wednesday, January 5, 18:30, City Centre, Rm 237 Office Administration Certificate Program (pg 7) Tuesday, January 11, 17:30, City Centre, Rm 237 Fashion Arts Program Coordinator: Evelyn May, Phone: 604.443.8387, E-mail: emay@vcc.ca Program Assistant: Phone: 604.443. 8677 Registration: 604.443.8484 Website address: http://continuinged.vcc.ca Fashion Arts Specialty Courses These courses introduce fashion skills, assist those planning to apply for the Fashion Arts Certificate Program, upgrade skills of those already experienced in Fashion Arts and introduce new fashion-related courses. Limited enrollment. Fashion Writing (FASH 1409) Analyze fashion publications and learn to develop sellable ideas. Learn how to pitch, interview, and write fashion articles. Other types of fashion writing such as advertorials and press releases will also be discussed. 24 hours (Murray) $250 8 eve - Tu. Jan 18, 18:30-21:30 - CC CRN 10507 Personal Pattern Making (FASH 1153) Learn to make patterns to your own measurements with a perfect fit ensured. Construct a set of women’s personal Blocks (Slopers) and draft patterns for any design of your choice. This course allows for individual instruction. Bring to first class: HB pencil, eraser, metric tape measure, 30 cm ruler - clear plastic, and a three ring binder. Come prepare to be measured; wear usual bra and a simple slip. 24 hours (Sustersich) $200 6 aft - Sa. Jan 22, 12:30-16:30 - CC CRN 10009 Introduction to Fashion Design (FASH 1178) This creativity workshop explores the fundamentals of good fashion design. Working on fashion figures, you will learn how to create fashionable “minicollections” starting with the basic sketch and following through to finished presentation quality. Topics include: symmetry and proportion; line and silhouette; colour theory; fabric pattern and texture. Basic figure drawing will be taught, but no previous drawing or design experience is necessary. Bring to first class: 9” x 12” tracing paper, HB pencil, blue and red fine-tipped felt pens, 12” ruler, scotch tape, fashion magazines. 30 hours (Pearson) $280 10 eve - Mo. Jan 10, 18:30-21:30 - CC CRN 10008 3 Fashion Arts Certificate Programs Program Coordinator: Evelyn May, Phone: 604.443.8387, E-mail: emay@vcc.ca Program Assistant: Phone: 604.443.8677 Registration: 604.443.8484 Website address: http://continuinged.vcc.ca VCC’s Fashion Arts Certificate Program is one of the most successful in Western Canada. Designed for those entering the fashion industry and for professionals who need to upgrade their skills, all courses are taught by industry-experienced instructors. Our reputation builds on teaching excellent technical skills and developing individual creativity. Employers seek our graduates to make their mark on the local, national, and international fashion scenes. Program graduates are often sought by companies to work in design, pattern making and grading. Others work in the growing film and theatre industry, freelance, or successfully launch their own companies. This flexible self-paced two-year program is comprised of four separate Certificates in Pattern Making, Garment Construction, Fashion Design, and the Fashion Arts Certificate. You have the option to take the full program or concentrate on an individual Certificate. On a part-time evening basis, this program allows you to maintain regular employment while completing training. Students who opt to complete the full course load take one course in each of the three areas of study per 12 week term, attending classes three nights a week over a period of two years. Entrance Requirements Grade 12 or equivalent (waived if mature student) Ability to speak, read and write English clearly and correctly. Completed application form, work samples and successful interview. Application Procedures Complete Fashion Arts Program application form and letter. Applicants are selected for interview based on information provided in the application and must provide a portfolio of original fashion illustrations, designs, and garments. Acceptance into the program is based on past fashion experience, future goals, commitment and quality/ quantity of work presented. Non-refundable $20 application fee must be submitted with the application form. Application Deadlines INFO NIGHT APRIL 20, 2005 4:30 - 6:30 PM Vancouver Community College. 150 programs. One night. Everything you need to know. February 15 for entry in April June 15 for entry in September Required Courses Fashion Design Certificate Required Courses: Fashion Drawing; Fashion Design; History of Fashion; Collection Design; Textiles Pattern Making Certificate Required Courses: Block Construction; Design Drafting Theory; Design Drafting Practical; Designer Patterns/Draping; Production Patterns Grading VCC downtown at Dunsmuir & Hamilton 604.871.7000 vcc.ca Garment Construction Certificate Required Courses: Sewing Techniques; Industrial Sewing; Tailoring; Couture; Collection Toiles Business & Technical Writing Certificate Program (pg 6) Tuesday, January 11, 17:30, City Centre, Rm 218B Interpreting Certificate Program (pg 10) Tuesday, January 11, 19:00, City Centre Business Leadership and Management Certificate Program (pg 12) Wednesday, January 12, 17:30 - City Centre, Rm 218B R e g i s t r a t i o n & i n f o r m a t i o n Health Sciences Art & Design English as a Second Language Hospitality & Business First-year University Technology & Trades High School & Upgrading Continuing Studies Music Fashion Arts Certificate Required Courses: Fashion Graphics; Collection Portfolio; Collection Manufacture; Fashion Show Preparation Please call 604.443.8484 to receive an in-depth Fashion Arts Certificate Program guide and application form. .vcc.ca 6 0 4 . 4 4 3 . 8 4 8 4 www Applied Art & Design Fashion Arts Advanced Certificate Program Fashion Merchandising Associate Certificate Program Program Coordinator: Evelyn May, Phone: 604.443.8387, E-mail: emay@vcc.ca Program Coordinator: Evelyn May, Phone: 604.443.8387, E-mail: emay@vcc.ca Program Assistant: Phone: 604.443.8677 Program Assistant: Phone: 604.443.8677 Registration: 604.443.8484 Registration: 604.443.8484 Website address: http://continuinged.vcc.ca Website address: http://continuinged.vcc.ca This fast-track one-year program provides focussed training on a full-time, daytime basis. Based on the reputable part-time program, this program incorporates courses in four fields of study: Fashion Design, Pattern Making, Garment Construction, and an additional Fashion Business and Technology component. Students may participate in a work-study placement upon successful completion of the program. Those who complete the Fashion Arts Certificate Program will be able to transfer credits to other design programs. Credits allocated will be based on transcript and portfolio strengths. A career in fashion merchandising takes you into the dynamic and fast-paced worlds of retail and wholesale marketing. Merchandisers are “people-persons” who have an eye for colour, flair for fashion, and aptitude for management. Offered on a part-time evening basis, this program takes a multi-dimensional approach in educating students for careers in the fashion industry by combining studies in business fundamentals with fashion theory. Learn to project accurate forecasts for profits in sales and utilize the varied techniques of merchandising that will attract the consumer. Typically, students complete the entire program over a one-year period to maximize the scope and depth of study in this highly structured and comprehensive program. Classes are offered 3.5-4 days per week, 09:00-16:00. You can also expect at least six hours of Directed Study per week. A Fashion Arts Advanced Certificate is awarded to those who complete this program. Entrance Requirements This flexible, self-paced program allows you to take any number of courses offered each term. Please note, all courses may not be offered each term. Texts and some supplies are required. Be prepared to dedicate approximately three hours per week per course to studies outside of class time. Each course averages 36 hours usually in 3-hour blocks Entrance Requirements Ability to speak, read and write English clearly and correctly. Grade 12 or equivalent (waived if mature student) Application Procedures Ability to speak, read and write English clearly and correctly. None required Completed application form, work samples and successful interview. FASH 1176 Merchandising Fashion Application Procedures FASH 1402 Retail Sourcing and Buying Submit completed Fashion Arts Program application form. Applicants are selected for interview based on the information and reasons given in the application form and letter. Interviewed applicants are requested to bring a portfolio of original fashion illustrations or designs, and actual garments which they have made. Acceptance into the program is based on past fashion experience, future goals, level of commitment and the quality/quantity of work presented. Non-refundable $20 application fee must be submitted with the application form. Application Deadlines April 30 for entry in September January 15 for entry in April Required Courses All courses previously listed under the Fashion Design Certificate Pattern Making Certificate Garment Construction Certificate Fashion Arts Certificate As well as courses in the Fashion Business and Technology Certificate: Computer Aided Drafting (FASH 1352) 3 credits Technical Fashion Drawing (FASH 1251) 3 credits Product Development (FASH 1252) 3 credits FA Professional Practices I (FASH 1171) 3 credits FA Professional Practices II (FASH 1172) 3 credits Required Courses FASH 2202 Textiles FASH 1301 History of Fashion FASH 1401 Fashion Retailing and Management FASH 1204 Fashion Trends Forecasting FASH 1406 Fashion Marketing and Promotion FASH 1404 Fashion Styling Textiles (FASH 2202) This course provides the designer with the information necessary for the selection of suitable fabrics for specific designs and for the production of realistic designs for specific fabrics. Students study the development, characteristics, use and care of natural, synthetic and semi-synthetic fabrics, as well as textile law and regulations. 36 hours (Sustersich) $295 12 eve - Tu. Jan 11, 18:30-21:30 - CC CRN 10010 Fashion Styling (FASH 1409) Develop skills in stylizing looks for photo shoots for newspapers, catalogues, commercials, and fashion shows. Students learn the skills and techniques necessary for a career in styling. This “how to” course provides an insight into the processes followed when working in this area. 36 hours (Bani) $295 12 eve - Tu. Jan 11, 18:30-21:30 - CC CRN 10507 Merchandising Fashion (FASH 1176) Gain a broad understanding of buying and selling, trends analysis, forecasting methods, and important influences on the fashion industry. Deal with challenges facing today’s designers, manufacturers, and retailers. 36 hours (Ho) $295 12 eve - Mo. Jan 10, 18:30-21:30 - CC CRN 10701 Courses Offered in April Term Fashion Forecasting (FASH 1204) History of Fashion (FASH 1301) Fashion Marketing and Promotion (FASH 1405) V C C ◆ C e n t r e f o r Gemmology Interior Design Program Coordinator: Peggy Worobetz, 604.443.8670 Registration: 604.443.8484 Program Assistant: 604.443.8381 Program Coordinator: Bernie Lyon, 604.443.8671, blyon@vcc.ca Gemmology Certification Program - Canadian Certification Gemmologists are certified in Canada by the Canadian Gemmological Association after an extensive program of study leading to a final exam. This is an intensive, part-time, two-year program which requires regular classroom attendance, considerable home study, weekly homework, regular quizzes, and a final exam. On successful completion of the exam, you will be certified as an internationally recognized gemmologist. Obtain proficiency with a wide range of gemmological equipment and learn to test and identify a variety of gemstones. Learn to differentiate between natural and synthetic gemstones as well as treatments and enhancements. Diamond grading, coloured stone grading and appraisal formats are also studied. Student Excellence We are very pleased to announce that in the June 2003 series of the Canadian Gemmological Association examinations, a VCC participant of the Preliminary year was awarded Dean Field Medal and a VCC participant from the Diploma year won the Donald Goodger Award. These prestigious honours are awarded to the student who achieves the top mark in Preliminary and Diploma years Canada-wide and attest to the excellence of our program. Preliminary year classes (GEMM 1101) Offered once a year - Wednesday evenings from September to June. $1,800 (supplies and examination fees extra) Diploma year classes (GEMM 2101) Offered once a year - Tuesday and Thursday evenings from September to June. Tuesdays are theory classes and Thursdays are hands-on lab classes. $2,800 (supplies and examination fees extra) Entrance Requirements Application for Admission to the Gemmology Program, in the back of the Program Guide, must be submitted prior to acceptance into the program. A Program Guide may be obtained at our office at 250 West Pender Street, e-mailed or mailed to you by request. British Certification We are an Allied Teaching Centre for the Gemmological Association and Gem Testing Lab of Great Britain. If enrolled in the Gemmology Certification Program you may obtain this additional certification through Vancouver Community College. Ask for details. GIA Certification Each year we offer GIA Extension classes to assist in obtaining certification through the Gemmological Institute of America. Class location will be provided to registrants the week before class begins. CIF 4 P r o f e s s i o n a l Information: Program Assistant: 604.443.8711 Interior Design Certificate Program This part-time program is tailored to the needs of the ever growing residential and renovation design industry. Our program offers you foundation skills for entry level employment and the opportunity to develop a solid portfolio for further study if you wish to become a registered interior designer. Courses with an asterisk* have been articulated to BCIT’s Interior Design program and may be used for credit with BCIT for further education in this area (subject to Portfolio review and 65 percent GPA). Not all courses are offered each term. The Interior Design Certificate is awarded upon completion of 428 hours (35 credits) of Foundation Studies, Design Studies and Professional Development Workshops. Ask for a Program Guide for details. Design Basics* (INTD 1158) An introduction to the field of Interior Design. Focuses on design theory, process, principles and elements and their practical application as well as the development of problem solving skills. Introduces you to space planning techniques, colour, lighting and drafting. Recommended text: available at City Centre Bookstore: Inside Today’s Home. 3 credits 36 hours (Fensom) $370 12 eve - Mo. Jan 10, 18:30-21:30 - CC CRN 10657 Basic Drafting Concepts (INTD 1110) Beginning architectural depiction emphasizing the symbols, vocabulary and graphic means of conveying information. Introduction to the tools and drawing set used for interior design including plan, section and elevation and cabinet, lighting and furniture details. 3 credits 36 hours (Keith) $370 12 eve - Mo. Jan 10, 18:30-21:30 - CC CRN 10664 Design Drawing* (INTD 1159) Learn the basic concepts of expressing your ideas through freehand drawing. Develop skills in manipulating line, form, space, volume, proportion and value to effectively communicate in a visual format. Useful for Interior Design as well as other design disciplines. 3 credits 36 hours (Lyon) $370 12 eve - Tu. Jan 11, 18:30-21:30 - CC CRN 10658 Kitchen and Bath Design (INTD 1129) An in-depth look at the complex issues of kitchen and bath design. Focus will be upon planning, activity, equipment, storage, materials, surfaces, finishes and style. Prerequisite: Basic Drafting Concepts (INTD 1110) 1.5 credits 20 hours (Repard) $230 8 eve -Tu. Jan 11, 18:30-21:00 - CC CRN 10663 Colour Theory and Application* (INTD 1168) Colour is the foundation of the mood, style and feel of interior spaces. Be introduced to a variety of colour systems, traditional and contemporary colour schemes, as well as colour mixing, relationships and applications. 3 credits 36 hours (Harman) $370 12 eve - We. Jan 12, 18:30-21:30 - CC CRN 10659 All prices include the College Initiative Fee (CIF) for courses of over eight hours to a maximum of $3. The CIF supports college initiatives. a n d C o n t i n u i n g S t u d i e s Applied Art & Design / Building Management 5 VCC interior design graduate Victoria McKenney and student Ann Ponds take a look at the latest modern furnishings. Space Planning 1 (INTD 1109) Study of residential space planning and utilization of interior space as applied to functional and aesthetic requirements. Furniture types and dimensions will be covered. This is the first studio in a sequential series of design courses in which students apply their skills to small scale residential projects. Prerequisite: Design Basics (INTD 1158), co-requisite: Basic Drafting (INTD 1110) 36 hours (Fensom) $370 12 eve - We. Jan 12, 18:30-21:30 - CC CRN 10660 Materials and Finishes* (INTD 1124) Introduces a variety of interior materials and finishes including: wood furniture and flooring, carpet, stone and tile, glass metal and plastics. Includes discussion of environmental issues and their impact on design. You will study and research origin, characteristics, installation and maintenance of the materials. 1.5 credits 20 hours (Keith) $230 5 day - Sa. Jan 15, 10:00-15:00 - CC CRN 10661 Textiles* (INTD 1120) Become familiar with the history, properties, production, maintenance and specialized uses of textiles in designing interiors. Includes the use of appropriate fabrics for soft home furnishings such as window treatments, upholstery and bedding. 1.5 credits 20 hours (Kramer) $230 5 day - Sa. Jan 15, 10:00 -14:30 - CC CRN 10662 Non-credit courses in Interior Design Refresh, Refine and Design (INTD 1165) Planning on renovating? This five day workshop is for you! Develop your ideas. Get the confidence and inspiration to “Go for it!” Receive advice on design, space planning, finishes and window treatments. Learn to make informed design decisions and enjoy the process. If you have photos, drawings, plans, ideas and fabric or product samples... please bring them to first class. 20 hours (Repard) $235 Fee includes GST 5 day - Sa. Jan 15, 10:00-15:00 - CC CRN 10665 Garden Rooms (INTD 1167) Transform your deck into an enchanted place. Learn small space gardening practices from the soil up. Hear from master gardeners about what has worked for them. Plan your small space garden with the help of a landscape architect. Prepare in winter for a gorgeous summer in your personally planned “garden room.” 12 hours (Wheeler & Various) $155. 4 day - Sa. Jan 22, 10:30-13:30 - CC CRN 10667 Small Space and Budget Decorating (INTD 1164) Learn how to implement the elements and principles of design in a small environment. Understand how surfaces, colour and light can be used to create the illusion of space. Explore the many ways in which you can make the most of a small space while being creative in a big way and saving money too. Bring to first class: scissors, ruler, glue stick, colour wheel, Xacto type knife, magazines to cut up, including, Elle DÈcor, pencils and two pieces of black 11” x 14” cardboard. 12 hours (Repard) $155 Fee includes GST 3 day - Sa. Feb 26, 10:00-15:00 - CC CRN 10666 Jewellery Program Coordinator: Peggy Worobetz, 604.443.8670 Program Assistant: 604.443.8381 Registration: 604.443.8484 Have you always admired beautiful jewellery? Do you enjoy sparkling stones and wonderful settings? Let your interest and creativity come alive! Learn the art of jewellery making. Jewellery Techniques I (JEWL 1103) Learn basic techniques in jewellery making including piercing, filing, soldering, shaping, and forming, as well as design layout and application. Additional costs for tools and materials approximately $150. List of supplies to be given at first class. 24 hours (Brechault) $405 Fee includes GST 8 eve - Mo. Jan 17, 18:30-21:30 - CC CRN 10699 Jewellery Techniques II (JEWL 1104) Further your knowledge and experience as you explore advanced jewellery projects, design, construction and detailing. Additional costs for tools and materials approximately $150. List of supplies to be given at first class. Prerequisite: Jewellery Techniques I or the equivalent. 24 hours (Brechault) $405 Fee includes GST 8 eve - We. Jan 19, 18:30-21:30 - CC CRN 10700 R e g i s t r a t i o n & i n f o r m a t i o n Building Management & Services Program Coordinator: Peggy Worobetz, 604.443.8670 Program Assistant: 604.443.8381 Registration and course information: 604.443.8484 Building Manager Certificate Program Designed for building managers to gain knowledge and skills in building service management and leadership, landlord-tenant law, basic building maintenance, fire safety and security and record keeping. Supervisory skills focus on goal setting, problem-solving techniques, staff supervision and tenant/owner relations. Graduates are well prepared for building service supervisory roles in hospitals, schools, commercial buildings, and onsite managers in apartment buildings. Entrance Requirements Completion of Grade 12 is not necessary, but students must possess good oral, reading and writing skills. The courses Law & Tenant Relations and Building Service Management require a minimum Grade 10 English level (English 059). Good manual dexterity is highly preferred. Application Procedures Students may register directly into any of the program courses. Persons with language difficulties should contact the program coordinator (604.443.8670) prior to course registration. Building Cleaning - Methods, Equipment, Supplies and Safety (REAL 1103) Designed for building supervisors, staff, contract cleaners and others responsible for general cleaning and floor maintenance. Examine types of soils, cleaners, cleaning chemicals, germicides and disinfectants, washroom and window cleaning, sweeping methods and equipment, floor machines and servicing specialty areas. Learn about safety, liability issues and WHMIS regulations. Content applies to residential, commercial and institutional buildings. Course does not include hands-on training with powered equipment. Upon successful completion, a transcript and a Document of Completion will be issued. 30 hours (Grose) $295 5 day - Sa. Jan 29, 09:00-16:00 - CC CRN 10043 Building Service Management (REAL 1110) Intended for building supervisors, service staff and others who wish to advance in the building management field. Explore basic supervisory and management skills with a focus on practical solutions to everyday problems. Topics include budget preparation and controls, estimates and costing, purchasing of equipment and chemicals, and inventory control. Learn about teamwork and leadership skills, scheduling, motivating and supervising a multi-cultural staff. The selection and care of powered equipment is also covered. Recognized by the Canadian Administrative Housekeeping Association (CAHA) and the Canadian Building Servicing Association (CBSA) for Professional Certification credit. 40 hours (Neuls) $365 10 day - Sa. Jan 15, 09:00-13:00 - CC CRN 10040 Building Maintenance and Cost Control (REAL 1102) An introductory course in the physical maintenance of apartment buildings and other multi-unit residential properties. Review the primary maintenance responsibilities of residential building managers. Learn about maintenance planning and cost control, preventative maintenance, building inspections, supervising on-site trades work, basic appliance repair, fire safety, security, and an introduction to heating and plumbing systems. There is a field trip for the building inspection session. 30 hours (Neuls) $295 10 eve - We. Jan 26, 18:30-21:30 - CC CRN 10041 Law and Tenant Relations (REAL 1101) Learn to manage residential tenancies through a study of landlord-tenant law, proper record keeping and practical guidelines for dealing with tenants. The course examines screening steps, tenancy applications, tenancy contracts, handling evictions, dispute resolution, landlord/ tenant rights, the Residential Tenancy Act, and arbitration hearings at the Residential Tenancy Branch. Condominium law is also covered. Fee includes cost of Residential Tenancy Act and Residential Tenancy Regulation. 20 hours (Chauvin) $280 10 eve - Tu. Jan 25, 19:00-21:30 - CC CRN 10042 .vcc.ca 6 0 4 . 4 4 3 . 8 4 8 4 www Business, Career & Law 6 Business English Skills English Elective Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Assistant: Crystal Kreschuk, 604.443.8711 On-site Business Training For further information on training opportunities to be offered at your business site, please call Anne Tollstam, 604.443.8668. Polish Your Business English! The ability to communicate well is essential to your success in business. Effective communication is understood by the recipient exactly as you intend it to be. The following four courses are offered on Saturdays and Wednesday evenings. Enroll individually at the regular price of $80 or register for all four courses for a total of $285 - a saving of $35. This is not an ESL course. It is recommended that students register in Grammar Review for Productive Business Writing (OACP 1104) prior to enrolling in Writing Dynamic Business Letters (OACP 1103). All Four Courses Listed Below: $285 Grammar Review for Productive Business Writing (OACP 1104) Building a Powerful Vocabulary (OACP 1106) Writing Dynamic Business Letters (OACP 1103) Effective Memo and Report Writing (OACP 1107) Grammar Review for Productive Business Writing (OACP 1104) Review points of grammar and basic sentence structure. Bring your own questions and concerns to share in this workshop. 6 hours (Gossen) $80 2 eve - We. Jan 26, 18:00-21:00 - CC CRN 10356 1 day - Sa. Jan 29, 09:00-16:00 - CC CRN 10357 Building a Powerful Vocabulary (OACP 1106) No other undertaking can boost your performance as quickly and surely as increasing your vocabulary. This seminar will outline a system of ongoing study and give a large number of new words and meanings. Please bring a dictionary. 6 hours (Gossen) $80 2 eve - We. Feb 9, 18:00-21:00 - CC CRN 10359 1 day - Sa. Feb 12, 09:00-16:00 - CC CRN 10360 Writing Dynamic Business Letters (OACP 1103) Learn to use a more effective business vocabulary and writing style. Learn strategies of writing a variety of letters (self-marketing, request letters, refusal letters, sales letters, thank-you letters, etc.). Some feedback will be given, but this seminar focuses on providing data on the most up-to-date ways of expressing business communications to achieve maximum results. 6 hours (Gossen) $80. 2 eve - We. Feb 23, 18:00-21:00 - CC CRN 10361 1 day - Sa. Feb 26, 09:00-16:00 - CC CRN 10362 Effective Memo, E-mail and Report Writing (OACP 1107) Get results! Learn the standard formats for memoranda and reports and review the modern and powerful language of business writing. 6 hours (Gossen) $80 2 eve - We. Mar 9, 18:00-21:00 - CC CRN 10363 1 day - Sa. Mar 12, 09:00-16:00 - CC CRN 10364 Note Business English Skills Test Sa. Mar 19, 09:00 - CC We. Mar 23, 18:00 - CC Administered at the end of the Business English Skills Package (four courses). No charge. For students who wish credit toward Office Administration Program. V C C ◆ C e n t r e Business English Skills Preparation (OACP 1187) For students entering the Office Administration Certificate Program. Learn about current issues in business communication, including grammar review, vocabulary building, business language and virtual correspondence. Prepare for the Office Administration Program by learning the major themes and concepts of today’s powerful business language. Emphasis will be on basic grammar which is essential for the Grammar Review Course. Brush up on your business skills and language before taking the Office Administration Certificate Program. 3 hours (Gossen) $50 1 day - Sa. Jan 22, 09:00-12:00 - CC CRN 10365 Written and Verbal Communication Skills for Business (OACP 1196) Learn how to be an effective communicator in today’s fast paced, multicultural, technological business world. Learn the verbal and written skills necessary for business success. Focus will be on communication theory, skills and practise to teach students the power of clear business language and professional communication. 12 hours (Gossen) $122 4 eve - Mo. Jan 24, 18:00-21:00 - CC CRN 10366 Business English Skills: You Asked for More! (OACP 1152) Improve business writing skills and build your vocabulary! This course is designed as an extension of Writing Dynamic Business Letters and will help you write clearly, concisely and correctly in order to succeed in today’s business world. Reading material and exercises will focus on how to read, comprehend and write more effectively. Written in-class assignments such as letters, e-mails and summaries will be checked for grammar and clear writing. This class is a must for students looking to improve grammar, vocabulary and business writing skills. 12 hours (Gossen) $122 4 eve - Mo. Feb 28, 18:00-21:00 - CC CRN 10367 VCC Training and Consulting Services Each organization’s needs are unique. If you see courses or programs that interest you, but need modifications, our team of experts will work with you to create the most suitable program to serve you. We are confident that our facilities and services will meet your expectations. We understand that quality service is what brings our clients back. With Vancouver Community College, you do more than hire trainers and consultants; you enter into a partnership with professionals committed to your success. Please contact the Director of Professional and Continuing Studies • Gyda Chud: 604-443-8416 f o r Business Writing Business & Technical Writing Certificate Program Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Advisor: Peggy Worobetz, 604.443.8670 Program Assistant: Crystal Kreschuk, 604.443.8711 To register and for general information, 604.443.8484 Information Session: Tuesday, January 11, 17:30-18:30 City Centre, Room 218B What about Technical Writing? Join us for an informal session exploring current issues and the growing demand for technical writing skills. 1 eve - Tu. Jan 11, 17:30-18:30 - CC Room 218B Clear and concise writing can work for you! Learn to sell your ideas and present information in a variety of written forms. Technical communication requires special skills. Today’s professionals spend much of their time producing written documentation. Courses are of interest to those in diverse fields, including science, health, technology, engineering, education, and all business occupations. Assignments are designed to build your professional portfolio. This program consists of nine courses. Each course is one day in length. Participants may register for courses individually. Courses are offered on Saturdays on a rotating basis. Technical Communication (TECW 1101) Examine the various forms and styles for producing effective technical writing. Content includes techniques for describing, defining and interacting in print. 6.5 hours (Twiss) $155 1 day - Sa. Jan 29, 09:00-16:30 - CC CRN 10348 Current Issues in Technical Writing (TECW 1102) Update your writing skills by adopting the techniques of successful technical writers. Review trends in the technical communication profession and growth in the application of on-line writing. Discuss the development of a work portfolio and its use as an employment aid. Review the key characteristics necessary for success in this field. 6.5 hours (Metcalf) $155 1 day - Sa. Feb 26, 09:00-16:30 - CC CRN 10350 Editing (TECW 1103) Successful technical writers have good style and design skills built on a foundation of strong technical skills in writing mechanics, editing and plain language usage. This course focuses on the use of editing skills to improve writing. Practise the three levels of editing, as well as peer review and group editing. Topics include: grammar review, plain language, conceptual and stylist editing, proofreading, peer and group editing, interpersonal issues in editing, and computerized document checkers. 6.5 hours (Vigna) $155 1 day - Sa. Mar 19, 09:00-16:30 - CC CRN 10352 Proposal Writing (TECW 1105) An effective proposal sets you apart in the current competitive market place. This course examines the principles and techniques of writing and presenting winning proposals. The course covers process, style, content and delivery. 6.5 hours (Gossen) $155 1 day - Sa. May 7, 09:00-16:30 - CC P r o f e s s i o n a l a n d Designing and Writing Manuals (TECW 1107) Review the document development process for producing effective manuals and training guides. You will learn techniques for increasing the usability of your manuals through reader analysis and peer reviews. Learn techniques of information design and considerations for internationalizing your document. 6.5 hours (Desprez) $155 1 day - Sa. Jun 4, 09:00-16:30 - CC Industry Specific Report Writing (TECW 1108) This course focuses on the structure, content, format, audience, purpose, and style of reports. Topics covered include understanding the components of the report format and using these in a manner that facilitates reader access and comprehension; communicating effectively and clearly with reader(s) as a result of addressing reader concerns, needs, and interest; and analyzing and developing a clear and appropriate structure to facilitate reading and comprehension. 6.5 hours (Twiss) $155 1 day - Sa. Jun 25, 09:00-16:30 - CC On-line Documentation (TECW 1106) This session provides an overview of tips and success strategies for writing on-line documentation, and the principles of good writing and design in an on-line environment. Topics include: what is “on-line,” determining project scope and terms of reference, standards of the development process, developing a document plan or storyboard, principles of on-line writing and design, creating a prototype, user-testing and delivering the final project. 6.5 hours Available Fall 2005 Information Design and Human Factors (TECW 1110) This course explores effective audience-centred information design for print and web-based media. Preview the principles and processes of effective information design, as well as human factor issues for consideration and analysis. This is not a computer course. 6.5 hours Available Fall 2005 Document Project Management (TECW 1104) This session covers the critical steps in managing document projects from conception or proposal through to delivery. Learn how to produce a document plan and how to monitor project process. 6.5 hours Available Fall 2005 Other courses (non-certificate) Technical Writing for Software Development Suggested courses to enhance student’s portfolio: 1) Grammar review (OACP 1104) 2) Oral Communication (OACP 1145) 3) Speech Writing (OACP 1178) 4) Word 5) Web (Image Preparation) Withdrawal and Refund Policy Courses held at VCC campuses: Withdrawals received by telephone, fax or in writing up to 48 hours before the course start date are subject to an administrative charge of $30. Alternatively, a “deferred fee credit” for 100 per cent of the course registration fee will be issued upon request and is redeemable for a period of up to one year. The total course fee is forfeited for withdrawals received at less than 48 hours notice. The College will accept substitutes for employer-sponsored participants. C o n t i n u i n g S t u d i e s Business, Career & Law Technical Writing for Software Development Administration and Supervision Option 4 Records Management Skills Legal Office Skills Records Management Skills provides an introduction to the systematic control of all records, from their creation or receipt through processing, distribution, organization and retrieval to their ultimate distribution. This is a unique skill area that is highly valued in many organizations: Medical Office Skills Program Coordinator: Peggy Worobetz, 604.443.8670 Records Management Skills Program Assistant: 604.443.8381 Certificate and non-certificate students may register in any course subject to prerequisites as identified in the course descriptions. The complexity and inter-disciplinary nature of software projects demands clear and comprehensive documentation to keep everyone on the same page. Technical Writers looking to move beyond end-user documentation can enhance both the quality of software and the internal processes of their development team through the courses offered in this program. Participants will receive a Document of Professional Studies for each course. Writing for Software Development Projects (BUSI 1171) Clear communication is essential to a successful software development project. As technical communication specialists, Technical Writers can play a strong role in ensuring that internal development documents such as product visions, use cases, requirements and more are properly written and distributed. 6 hours (Sieling) $180 2 eve - Tu/Th. Jan 25/27, 18:00-21:00 - CC CRN 10307 Writing Use Cases (BUSI 1172) Use cases are very popular with software developers who seek to understand the real-world context of the software they build. Striking a balance between describing user needs and system responses, use case analysis and documentation are often the most important steps in defining the details of a software product. Students will learn how use cases bring value to software projects, techniques for gathering source material, and strategies for organizing and converting use case documents. 6 hours (Sieling) $180 2 eve - Tu/Th. Feb 1/3, 18:00-21:00 - CC CRN 10308 Writing Requirements (BUSI 1173) Having a comprehensive software requirements document can make or break the delivery of a software product. Knowing how to gather, organize, record and distribute requirements is among the most valued skill sets in a software team, and yet their development is often overlooked for more immediate needs. Technical writers who are able to produce software requirements can be more deeply involved and contribute more strongly to the development effort by helping to define the product rather than just its documentation. 6 hours (Sieling) $180 2 eve - Tu/Th. Feb 8/10, 18:00-21:00 - CC CRN 10309 Office Administration Office Administration Certificate Program Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Assistant: Crystal Kreschuk, 604.443.8711 Information Session: Tuesday, January 11, 17:30 City Centre, Room 237 Designed for persons who want to upgrade their office skills and for those entering the office workplace for the first time. This longstanding Certificate Program is well respected by both employers and employees. We offer a flexible admissions policy to meet a variety of educational backgrounds and experiences. The Program consists of 186 hours of classroom study. Students seeking a certificate in Office Administration may select any of the four specialization options: No entrance requirements. Need to “brush up” first? See page 8 for details on our Business English Review and Preparation course and even use these 3 hours as an elective prior to program entry. Core Office Administration Courses These courses are required under any of the certificate options. Courses will be rotated from term to term and may be taken in any order: Office Procedures - 18 hours Business English Skills Package - 24 hours Supervisory/Management Decision Making (OACP 1127) - 24 hours One accounting, bookkeeping or payroll course (OACP 1129) or (OACP 1130) or (OACP 1105) - 18 or 24 hours Keyboarding (Beginners or Speed building) (OACP 1102) or (OACP 1101) - 18 hours Note Office Procedures is not a required course for the Legal or Medical option but may be taken as an elective course in the Legal option. Challenge exam available for Office Procedures (OACP 1126) Exemptions permitted for Keyboarding (OACP 1102) or (OACP 1101) Specialization Courses Option 1 Administration and Supervision This option further develops specific functional office skills and provides increased knowledge of office automation. Supervisory/management skills are also developed: Records Management I (OACP 1128) - 30 hours Effective Oral Communication (OACP 1145) - 18 hours Any elective course/s from the Office Administration Program and the Professional Development Career Success section - 36 hours Option 2 Legal Office Skills Legal Office Skills provides an introduction to procedures, practices, forms and office routines. Participants will develop an understanding of the value of discretion and confidentiality: Introductory Legal Office Program Package - 39 hours Legal Terminology (OACP 1138) - 9 hours Legal Office Procedures (OACP 1139) - 12 hours Legal Ethics and Confidentiality (OACP 1140) - 9 hours Any elective course/s from Office Administration Program and the Professional Development Career Success section - 33 hours Option 3 Medical Office Skills Medical Office Skills provides an introduction to terminology, procedures, practices, records, forms, billings and routines: Medical Terminology I (OACP 1108) - 30 hours Medical Terminology II (OACP 1109) - 30 hours Medical Office Procedures (OACP 1111) - 24 hours Medical Office Billing II (OACP 1137) - 12 hours R e g i s t r a t i o n & i n f o r m a t i o n Records Management I (OACP 1128) - 30 hours Records Management Advanced (OACP 1146) - 30 hours Records Management Specialized (OACP 1147) - 24 hours Electives Students in the Administration and Supervision and/or the Legal Office Skills options, may select any course from the Office Administration Program; The Professional Development: Career Success section or other special options to fulfill elective requirements. These courses may change from term to term. Computer Skills To graduate from this program, students must have basic computer knowledge relevant to their area of specialization. See Computer Foundations (CMPT 1101) in City Centre Computers section. Because many Office Administration students already have practical computer skills from previous experience, the College does not stipulate specific computer courses as a certificate requirement. Please call the program coordinator for further information on computer courses held at City Centre Campus. Scheduling Program courses are scheduled in one or all of three terms - Fall (September to December), Winter (January to March), and Spring (April to June). Accounting/ Bookkeeping/Payroll Accounting for the Non-Accountant (OACP 1129) A management overview of accounting. Previous knowledge is not required. Learn the role of an accountant, the double-entry accounting system, how to prepare and interpret financial statements, working capital concepts and general accounting terms. It will be accounting made easy and fun! Textbook: Accounting: Nanci Lee, see City Centre Bookstore for textbook purchase prior to class. 18 hours (Huston) $152 6 eve - We. Jan 19, 18:30-21:30 - CC CRN 10371 Introduction to Payroll (OACP 1105) For small business owners and payroll personnel who wish to learn how to prepare hourly, salaried and commission payroll. Learn payroll law, record maintenance, pay cheque and statement preparation, T4 preparation, and how current source deduction rules affect payroll preparation. WCB, Revenue Canada Taxation, Records of Employment and Stats Canada reporting are covered, as well as Employment Standards. 24 hours (Kaye) $162 8 eve - We. Apr 20, 18:30-21:30 - CC 7 More Payroll (OACP 1193) For former participants in the eight week Introduction to Payroll course, these two sessions will further enhance your payroll knowledge. These sessions tackle the more intricate elements of payroll, including Year End Procedures, Level Two Taxable Benefits, Terminations and Worker’s Compensation requirements and reporting. 6 hours (Kaye) $66 2 eve - We. Jun 15, 18:30-21:30 - CC Administration and Supervision Office Procedures (OACP 1126) Analyze the tasks and responsibilities of the administrative assistant. Understand how to handle business information and how technology can enhance productivity. Discussions and assignments focus on interpersonal skills and written communication, scheduling and organizing work activities, processing information, and organizing and managing manual and electronic records. Offered each January term. Text: The Electronic Office. Purchase at City Centre Bookstore prior to class. 18 hours (Close) $152 6 eve - Th. Jan 27, 18:30-21:30 - CC CRN 10372 Supervisory/Management and Decision Making (OACP 1127) This course will focus on the techniques and skills required to manage effectively within today’s organization. Topics covered include communication, decision making and leadership skills, all vital skills for an effective supervisor/ manager. 24 hours (Kaye) $157 8 eve - Mo. Apr 25, 18:30-21:30 - CC Other Administration, Supervision and Elective Courses The following courses may be used as electives in the Office Administration Certificate Program. Time Management (OACP 1185) Manage priorities! What is time management? Good stress versus bad stress? Potential sources of troubles at work? Learn about time management techniques, tips and traps, the impact of technology and change and cheating a personal time management plan. 6 hours (Kaye) $110 1 day - Sa. Feb 19, 09:30-16:30 - CC CRN 10373 Effective Notes and Minutes (OACP 1122) Effective note taking will contribute to the success of a meeting and enhance a company’s productivity. Separate the important from the unnecessary and learn to use the role of a recorder to contribute to the success of a meeting. Learn to prepare an effective agenda, prepare for a meeting and follow up after the meeting. 6 hours (Kaye) $110 1 day - Sa. May 7, 09:30-16:30 - CC Computer Foundations (CMPT 1101) For description, see Computer/Keyboarding page 16. Introduction to Bookkeeping (OACP 1130) This introductory course will deal with the procedures that make up the accounting cycle for a service business. You will be introduced to transactions, journals, general ledgers, trial balanced, as well as preparing simple financial statements. The text/kit is Accounting Fundamentals, Sixth Edition, Hoffman Pacsy Flashner, Text should be purchased from City Centre Bookstore before the first class. 24 hours (Huston) $167 8 eve - We. Apr 20, 18:30-21:30 - CC .vcc.ca 6 0 4 . 4 4 3 . 8 4 8 4 www Business, Career & Law 8 Jane Harris and John Gilder, graduates from the VCC leadership program, compare notes about their new jobs. Business English Business English - Package The following four courses may be taken individually at the regular price of $80 each or for the package price of $285 - a saving of $35. 2 eve - We. Feb 23, 18:00-21:00 - CC CRN 10361 1 day - Sa. Feb 26, 09:00-16:00 - CC CRN 10362 Grammar Review for Productive Business Writing (OACP 1104) Building a Powerful Vocabulary (OACP 1106) Writing Dynamic Business Letters (OACP 1103) Effective Memo and Report Writing (OACP 1107) This is not an English as a Second Language group of courses. It is recommended that students register in Grammar Review for Productive Business Writing (OACP 1104) prior to enrolling in Writing Dynamic Business Letters (OACP 1103). $285 Effective Memo, E-mail and Report Writing (OACP 1107) Get results! Learn the standard formats for memoranda and reports and review examples of modern and powerful business writing. 6 hours (Gossen) $80 2 eve - We. Mar 9, 18:00-21:00 - CC CRN 10363 1 day - Sa. Mar 12, 09:00-16:00 - CC CRN 10364 Note Business English Skills Test Must have 100 per cent attendance in order to write Business English Skills Test. Administered at the end of the Business English Skills Package (four courses). No charge. Sa. Mar 19, 09:00 - CC We. Mar 23, 18:00 - CC On-site Business Training For further information on training opportunities to be offered at your business site, please call Anne Tollstam, 604.443.8668. Grammar Review for Productive Business Writing (OACP 1104) Review points of grammar and basic sentence structure. Bring your questions and concerns to share in this workshop. 6 hours (Gossen) $80 2 eve - We. Jan 26, 18:00-21:00 - CC CRN 10356 1 day - Sa. Jan 29, 09:00-16:00 - CC CRN 10357 Business English - Non Package Building a Powerful Vocabulary (OACP 1106) No other undertaking can boost your performance as quickly and surely as increasing your vocabulary. This seminar will outline a system of ongoing study and provide a large number of new words and meanings. Please bring a dictionary. 6 hours (Gossen) $80 2 eve - We. Feb 9, 18:00-21:00 - CC CRN 10359 1 day - Sa. Feb 12, 09:00-16:00 - CC CRN 10360 Writing Dynamic Business Letters (OACP 1103) Learn to use a more effective business vocabulary and writing style. Learn strategies of writing a variety of letters (self-marketing, request letters, refusal letters, sales letters, thank-you letters, V C C ◆ C e n t r e etc.). Some feedback will be given, but this seminar focuses on providing information and direction on the most up-to-date ways of communicating in business. 6 hours (Gossen) $80 Business English Skills Preparation (OACP 1187) Intended for students entering the Office Administration Certificate Program. It will introduce the current issues in business communication, including grammar review, vocabulary building, business language and virtual correspondence. Prepare for the Office Administration Program by introducing the major themes and concepts of today’s powerful business language. Emphasis will be on basic grammar which is essential for the Grammar Review Course. Brush up on your business skills and language before taking the Office Administration Certificate Program. 3 hours (Gossen) $50 1 day - Sa. Jan 22, 09:00-12:00 - CC CRN 10365 f o r Written and Verbal Communication Skills for Business (OACP 1196) Learn how to be an effective communicator in today’s fast paced, multicultural, technological business world. Learn the verbal and written skills necessary for business success. Focus will be on communication theory, skills and practise to teach students the power of clear business language and professional communication. 12 hours (Gossen) $122 4 eve - Mo. Jan 24, 18:00-21:00 - CC CRN 10366 Business English Skills: You Asked for More! (OACP 1152) Improve business writing skills and build your vocabulary! This course is designed as an extension of Writing Dynamic Business Letters and will help you write clearly, concisely and correctly in order to succeed in today’s business world. Reading material and exercises will focus on how to read, comprehend and write more effectively. Written in-class assignments such as letters, e-mails and summaries will be checked for grammar and clear writing. This class is a must for students looking to improve grammar, vocabulary and business writing skills. 12 hours (Gossen) $122 4 eve - Mo. Feb 28, 18:00-21:00 - CC CRN 10367 Communication/Work Skills Effective Oral Communication (OACP 1145) Become a more successful communicator with family, friends, colleagues, clients and supervisors. Express yourself with greater clarity, confidence and impact. Discover success strategies for impromptu speaking, delivering prepared speeches, speech evaluation, audience analysis, creative visualization, role playing, and evaluation of thinking and learning styles. The goals of the learning process are for you to become more knowledgeable of oral communication barriers and skills and be more confident and comfortable in the public forum. 18 hours (Kaye) $192 6 eve - Mo. Jan 17, 18:30-21:30 - CC CRN 10374 P r o f e s s i o n a l a n d Computers/Keyboarding Keyboarding for Beginners (OACP 1102) Keyboarding is a skill needed for success in virtually every career. Because keyboarding is a skill, to be successful you must apply proper techniques and meaningful practice in each class. Learn to key letters, numbers and symbols. Classes are taught on computers with a keyboarding text and exciting Windows software. Textbook: College Keyboarding to be purchased at City Centre Bookstore prior to first session. 18 hours. (TBA) $116 6 mng - Sa. Jan 22, 09:30-12:30 - CC CRN 10376 Keyboarding for Speed Building (OACP 1101) Increase your speed and accuracy on the computer in a friendly, supportive environment. Learn new techniques to increase speed and accuracy through exercises and drills. Textbook: College Keyboarding to be purchased at City Centre Bookstore prior to first session. 18 hours (Wong) $126 6 mng - Sa. Jan 22, 09:30-12:30 - CC CRN 10368 Computer Foundations (CMPT 1101) A broad introduction to computers for the beginning computer user. Basic keyboarding skills recommended. Topics include: Windows operating system; applications in word processing and spreadsheets using Microsoft Word and Excel; and an introduction to the Internet. This is a practical, hands-on course with one computer per student using the latest high- speed computers (maximum 18). An excellent foundation for the general computer user. Textbook included. 30 hours $297 10 eve - We. Jan 26, 18:30-21:30 - CC CRN 10375 Medical Office Billing - Computerized (OACP 1137) For description, see Medical, page 9. C o n t i n u i n g S t u d i e s Business, Career & Law Legal Legal Package This five-course program package will introduce you to basic concepts and legal office routines. Gain an understanding of the value of discretion and confidentiality in the legal field, and familiarity with basic legal forms and procedures in respect to the four major areas of law. Introduction to the Legal Office Program (3 hours) is the first of five courses. Courses are nine hours in duration. Enroll in individual courses or register for the package of all five courses at a reduced rate of $355: Introduction to the Legal Office Program (OACP 1113) Civil Litigation (OACP 1114) Corporate (OACP 1115) Family Law (OACP 1116) Conveyancing (OACP 1117) Introduction to the Legal Office Program (OACP 1113) This course will cover the various types of law firms in existence and the roles of legal support staff, as well as introduce reference sources and discuss the various areas of law. An overview of the “package” content and presentation is also included. 3 hours (Birdsall) $46 1 eve - Tu. Jan 25, 18:30-21:30 - CC CRN 10399 Conveyancing (OACP 1117) This introductory course will provide an overview of the responsibilities and duties of conveyancing staff, including the steps required to complete a typical residential conveyance. 9 hours. (Deprez) $86 3 eve - Th. Jan 27, 18:30-21:30 - CC CRN 10405 Civil Litigation (OACP 1114) Discusses the levels of Court in British Columbia and takes you step-by-step through the procedures of a civil case, from Writ of Summons to trial, judgement and execution. 9 hours (Harrison) $86 3 eve - Tu. Feb 1, 18:30-21:30 - CC CRN 10400 Family Law (OACP 1116) Covers the “Family” court system in British Columbia and the various procedures and forms used in matrimonial law. Focus will be on Divorce Act Applications and Family Relations Act proceedings. 9 hours (Miller) $86 3 eve - Th. Feb 17, 18:30-21:30 - CC CRN 10403 Corporate (OACP 1115) Outlines the steps to incorporate a British Columbia company, plus annual reports and filings, keeping minute books and extra-provincial registrations. 9 hours (Birdsall) $86 3 eve - Tu. Feb 22, 18:30-21:30 - CC CRN 10402 The Legal Office Skills Test Administered at the end of the Introductory Legal Office Program (five courses). No charge. 1 eve - Tu. Mar 15, 18:30-21:30 - CC Students who complete the Office Administration Certificate with a specialty in the Legal Office Skills may continue their studies in the Paralegal Certificate Program, in specialty areas such as Litigation, Corporate, Real Estate Law and Family and Estates. Those who currently have one year office experience and want to advance to the Paralegal Program may do so after only completing the Intro to the Legal Package. Legal - Non-Package Courses Legal Terminology (OACP 1138) This course covers the rules of legal language and terminology unique to each area of law. This course consists of mini-workshops to familiarize students with the main areas of law. Handouts included. Please bring a dictionary. 9 hours (Komorowska) $107 3 eve - We. Jan 26, 18:30-21:30 - CC CRN 10518 Legal Office Procedures (OACP 1139) This course provides an overview of a law office, analyzes the structure of a law office and various types of legal practice and areas of law. It reviews the importance of effective systems and procedures and the various types of legal support staff and their specific responsibilities. 12 hours (Nelson) $112 4 eve - We. Feb 16, 18:30-21:30 - CC CRN 10519 Legal Ethics and Confidentiality (OACP 1140) This program will cover legal ethics as they apply to support staff in the various areas of law. Using case studies reviewed by the Bar Association, how the ethics of the profession bind you will be discussed. Emphasis will be placed on the importance of confidentiality. 9 hours (Halkett) $110 3 eve - We. Mar 16, 18:30-21:30 - CC CRN 10520 Wills and Estates (OACP 1118) Learn the importance of having a will, taking client instructions and setting up simple wills. The course will guide you through the necessary steps and legal forms leading to Grant of Letters, probate and Letters of Administration. 12 hours (Komorowska) $125 4 eve - We. Jun 1, 18:30-21:30 - CC Medical Medical Documentation/Transcription (OACP 1156) A basic course in the production of medical documents and transcribing of medical reports. Prerequisite: Medical Terminology I (OACP 1108) and Medical Terminology II (OACP 1109), basic computer skills and typing speed of 35 wpm is recommended. Please bring Walkman-type earphones and computer diskette. Textbook: Medical Transcription, to be purchased from bookstore prior to first class. (Wong) 18 hours $146 6 eve - Tu. Jan 25, 18:30-21:30 - CC CRN 10377 Medical Terminology I (OACP 1108) A complete introduction to the language of medicine for those wishing to work in the technology/ laboratory or related health field. Learn the basics of anatomy, physiology, pathology, body structure and functions. Explore disease processes, investigations, treatments and introduction to surgical terms and practical applications. Word parts (stems, prefixes, suffixes and abbreviations) are covered as well as pronunciation and spelling. The first half of a two-part course. Purchase text at City Centre Bookstore prior to first class. 30 hours (Hay) $187 10 eve - Tu. Jan 25, 18:30-21:30 - CC CRN 10378 Medical Terminology II (OACP 1109) Follows Medical Terminology I and is offered twice a year. Continues medical terminology with further study of body systems. In addition, body senses are studied; aspects of oncology are considered; and pharmacology is introduced. Consolidation of knowledge is encouraged through the use of reviews and case studies. Prerequisite Medical R e g i s t r a t i o n & i n f o r m a t i o n Terminology I or a comparable course which must be approved by the instructor. The textbook used in Medical Terminology will be used again in this course. 30 hours (Hay) $187 10 eve - Th. Jan 27, 18:30-21:30 - CC CRN 10379 Medical Office Procedures/Administrative Assistant (OACP 1111) Learn administrative and clinical duties to effectively manage a medical office. Topics covered: scheduling appointments and receptionist duties, patient records management, classification of drugs and routes of medication, fundamentals of medical billing and laboratory procedures. 24 hours (TBA) $166 8 eve - We. Apr 27, 18:30-21:30 - CC Medical Office Billing - Computerized (OACP 1137) Prerequisite: Medical Office Procedures (OACP 1111) or current experience working with a noncomputerized medical billing system. Become familiar with data processing tasks required to bill for medical office visits, surgical procedures, diagnostic procedures as well as WCB/ICBC and out-of-province billing. 12 hours (Wong) $146 2 day - Sa. Jun 18/25, 09:30-16:30 - CC Clinical Procedures (OACP 1155) Introduction to basic clinical procedures and tests performed in a medical office or setting. Aspects of personnel safety, care of equipment and investigations are discussed. Practical procedures are demonstrated with hands-on experience and student participation. Course offered twice a year. No textbook necessary. 6 hours (Clarke) $95 2 eve - We. Jun 22/29, 18:30-21:30 - CC Records Management Records Management - Advanced (OACP 1146) Continues the development of concepts introduced in Records Management I. Students will be expected to do case studies based on outside research in a field which will require the application of skills and knowledge in records/information management. This course is supported by the Association of Records Management and Administrators. This course will be offered once a year. 30 hours (Bradley) $187 10 eve - We. Jan 19, 18:30-21:30 - CC CRN 10381 Records Management - Specialized Functions (OACP 1147) Introduction to specialized functions within records/information management. Explore several functions such as forms management, micrographics, reprographics, disaster recovery and optical disk technology. This course is supported by the Association of Records Managers and Administrators. 24 hours (Bradley) $177 8 eve - We. Apr 20, 18:30-21:30 - CC Records Management I (OACP 1128) As the volume of information processed by business increases so does the need for a systematic approach to creating, classifying, storing, retrieving and disposing of that information. Valuable for anyone working with records and information systems in business or government. Key contemporary issues around freedom of information and privacy are covered. Purchase “Information and Image Management” (Ricks, Swafford & Gow) from Bookstore prior to class. Supported by the Association of Records Managers and Administrators, this course is offered once a year. 30 hours (Bradley) $187 Available in the Fall term. 9 Note Most certificate students are exempt from the computer skills requirement due to previous computer experience/education. Students who do not have practical computer experience may choose from a variety of computer courses at VCC, in consultation with the program coordinator. To determine how this requirement applies to you, please contact the program coordinator. Professional Development: Career Success Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Assistant: Crystal Kreschuk, 604.443.8711 We all want to realize our dreams, do work we love and enjoy working with rather than against others. These interactive seminars provide down-to-earth, step-by-step approaches to help you prepare for and deal with the changes and demands of today’s workplace while building your career success. Some courses may serve as elective credit in the Business Career section. Please contact program assistant for details. Please see course descriptions under Office Administration Supervision and Elective Courses Time Management (OACP 1185) Manage priorities! What is time management? Good stress versus bad stress? Potential sources of troubles at work? Learn about time management techniques, tips and traps, the impact of technology and change and cheating a personal time management plan. 6 hours (Kaye) $110 1 day - Sa. Feb 19, 09:30-16:30 - CC CRN 10373 Effective Notes and Minutes (OACP 1122) Effective note taking will contribute to the success of a meeting and enhance a company’s productivity. Separate the important from the unnecessary and learn to use the role of a recorder to contribute to the success of a meeting. Learn to prepare an effective agenda, prepare for a meeting and follow up after the meeting. 6 hours (Kaye) $110 1 day - Sa. May 7, 09:30-16:30 - CC Survival Skills in the Business World (BUSI 1187) See page 15 Other Career Success Courses Interview Skills for Writers and Researchers (CWRI 1125) Writing Online: the New Adventure for Writers (CWRI 1131) Writing for Magazines (CWRI 1127) How to Craft Irresistible Query Letters (CRWT 1132) Business Communication for Leaders (LEAD 1138) See course write ups under Creative Writing for Profit and Pleasure, page 3. .vcc.ca 6 0 4 . 4 4 3 . 8 4 8 4 www Business, Career & Law 10 Career Exploration Negotiating “Learning by Doing” Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Coordinator: Peggy Worobetz, 604.443.8670 Program Assistant: Crystal Kreschuk, 604.443.8711 Program Assistant: 604.443.8381 Learn More about Yourself Explore your dreams, interests, temperament and skills. Consider what you like to do, how you like to do it. Identify and prioritize your core values, a critical component in managing a purposeful career. Gain a solid foundation for a life-time of successful negotiating. Use your new skills immediately to improve the quality of your negotiations in your business or private life. Understanding Today’s World of Work Understand the philosophy and trends of the new labour market and how to match your qualities, capabilities and skills to it. Research, network and market yourself effectively in order to be more successful in finding the right career for you. Designing a Career Plan Bridge what you have learned to set concrete goals and specific action steps to move forward with your career possibilities. Look at fears that hold you back from making a career change and learn how to manage them by engaging in exercises that stimulate creative solutions and build self-esteem. Career Exploration and Management (OACP 1184) A career consists of: a place to express character, talent and skills in an environment that aligns with values; means of supporting oneself financially and the feeling of being involved in a meaningful activity. Through thought-provoking exercises and dynamic group discussions, you will identify your preferences, values and needs and gain the resources and tools necessary to develop a new career management plan or make a career change. This course includes three sessions that build on and refer to each one. Each session meets for two weeks. 18 hours (Newell) $196 6 eve - We. Jan 26, 18:30-21:30 - CC CRN 10383 High Impact Negotiating (BUSI 1175) Reduce stress and deal with conflict effectively based on the latest research on how the brain works and how perceptions are formed - develop a solid foundation in the key negotiation processes and how to choose the most appropriate negotiation strategies to succeed! 24 hours (Schaub) $315 Fee includes GST 8 eve - Tu. Jan 25, 18:30-21:30 - CC CRN 10355 Event Planning Program Coordinator: Peggy Worobetz, 604.443.8670 Registration and general information: 604.443.8484 Interested in planning your next event, large or small, but not sure where to begin? Learn how events are conceptualized, planned and carried out. Event Planning (BUSI 1158) Learn the art and science of event planning. Understand the basic steps and be able to apply them to any type of event. Become familiar with industry terminology as per Event Coordination Standards. Speakers will share hands-on experience and knowledge. An additional fee of $5 will be charged for supplies. 24 hours (Hyder) $245 Fee includes GST 8 eve - Th. Jan 20, 18:30-21:30 - CC CRN 10058 See - Wedding Planner - A Career, page 21 Leadership Leadership Certificate Program Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Assistant: Lynda Boothby, 604.443.8383 This certificate program is a great partnership opportunity for employer and employee. The employer shows commitment through financial support and the employee shows commitment by attending the majority of these courses on his/her own time. Leadership positions are complex. A new leader requires new skills and an understanding and acceptance of new roles. Preparation and support are vital for new leaders. The program will help you develop knowledge, skills and confidence to lead, supervise and manage others. The program consists of 12 courses (total of 72 hours); 6 core courses and 6 elective courses. Each course is one day in length. Participants may register for individual courses. To complete the certificate program, participants must complete a combination of core and elective courses. Students who successfully complete 12 courses will receive a Certificate in Leadership. Core Courses Stepping Up to Leadership (LEAD 1111) Using Leadership Language (LEAD 1112) Building a Productive Team (LEAD 1113) Facilitation Skills for Team Leaders (LEAD 1108) Managing Change (LEAD 1102) Problem Solving and Action Planning (LEAD 1104) Elective Courses Choose six courses from the following OR choose five courses, plus one course from the Associate Certificate in Leadership Coaching. Please see page 11 for these listings. Coaching for High Performance (LEAD 1115) Teaching — A World of Difference Creative Thinking at Work (LEAD 1110) Critical Thinking (LEAD 1101) Finding Time for Results (LEAD 1114) Start a career in adult education and training with Canada’s premier instructor and facilitator training program. BC Provincial Instructor Diploma Canada’s premier instructor training program From Conflict to Collaboration (LEAD 1105) Hiring the Right Person (LEAD 1107) Performance Management: Goals and Reviews (LEAD 1106) The Science and the Art of Leadership (LEAD 1119) Professional Trainer Series Choose from two sets of workshops Speak Up! (LEAD 1109) Diploma in Adult Education Expand you current teaching skills Business Communication for Leaders (LEAD 1138) Certificate in Online/eLearning Plan, design, develop and deliver classes online Systemic Thinking (LEAD 1137) Electives will vary each term. Additional elective courses may be offered in future terms. Credit Transferability Graduates of the Leadership Certificate Program may ladder into BCIT’s certificate programs in Management Systems or Human Resource Management. Please contact program coordinator for details. On-site Business Training For more information go to: www.instructordiploma.com or contact Provincial Instructor Diploma Program 604.871.7510 V C C ◆ C e n t r e f o r For further information on training opportunities to be offered at your business site, please call Anne Tollstam, 604.443.8668. P r o f e s s i o n a l a n d Coaching for High Performance (LEAD 1115) Coaching is unlocking a person’s potential to maximize their own performance. It is helping them rather than teaching them. At the end of this session, you will be able to state success factors for coaching, identify when to coach and which type of coaching is required, describe essential steps in the coaching process, conduct a coaching discussion to improve/sustain performance, offer effective feedback regarding employee performance, assess your coaching skills effectiveness and develop a personal improvement plan. 6 hours (Lewis) $165 1 day - Fr. Jan 21, 09:00-16:30 - TBA CRN 10416 Building a Productive Team (LEAD 1113) Building your team from a diverse group of people is never easy, but it is essential in producing the results you and your employer require. Participants will: understand the importance of team building; identify the characteristics of an effective team; apply measures and techniques to build synergy in the workplace; use skills to identify and resolve key team concerns. The net result? Increased work productivity, improved work quality and enhanced team morale. 6 hours (Lewis) $150 1 day - Sa. Jan 29, 09:00-16:30 - CC CRN 10323 Finding Time for Results (LEAD 1114) Never seems to be enough time in a day? Learn how to get daily results through practical techniques. Manage your day, your projects and yourself. In this course you will learn the following time “diet” techniques: analyzing your day; setting goals and priorities; delegating; creating productive meetings; handling interruptions; understanding your selfmotivation to complete your day and projects. 6 hours (Stene Murphy) $150 1 day - Sa. Feb 12, 09:00-16:30 - CC CRN 10324 From Conflict to Collaboration (LEAD 1105) Learn practical information and skills to resolve conflict caused by differences in goals, employee performance and work habits. Define causes of conflict; understand conflict management concepts and styles; assess your current strengths and areas for improvement in resolving conflicts; use specific communication skills to clarify and understand issues, interests and concerns; apply the conflict resolution process to your everyday work situations; set goals for building competency in the use of conflict resolution skills and methods. 6 hours (Hannah) $165 1 day - Fr. Feb 18, 09:00-16:30 - TBA CRN 10325 Critical Thinking (LEAD 1101) Critical thinking was identified by the Conference Board of Canada as one of the most-desired skills in leaders of today. Using case studies and current events, this course will help you apply the concepts of critical thinking in what you do at work and show you what immediate benefits to expect. 6 hours (Brindle) $150 1 day - Sa. Feb 26, 09:00-16:30 - CC CRN 10326 Business Communication for Leaders (LEAD 1138) Learn the importance of effective business communication in today’s modern, multicultural business world. This course will teach leaders how to communicate at work, in small groups, teams and across cultures. Focus will be on the relationships between communication and culture, ethics and technology. Students will learn how to use powerful written and oral communication skills to succeed at work. 6 hours (Gossen) $150 1 day - Sa. Mar 5, 09:00-16:30 - CC CRN 10327 C o n t i n u i n g S t u d i e s Business, Career & Law Problem Solving and Action Planning (LEAD 1104) Leaders encounter problems in the workplace. Effectiveness of leaders is determined by their ability to successfully resolve complex problems, both on their own and with their work team. This course provides knowledge and practice sessions on the following: interpersonal skills for successful group/ team participation in the problem-solving process; steps in the problem-solving process; leading the problem-solving process; techniques for assisting in the problem-solving and decision-making process; getting from a solution to an action plan; successful implementation of an action plan. 6 hours (Brindle) $150 1 day - Sa. Mar 12, 09:00-16:30 - CC CRN 10328 The Science and the Art of Leadership (LEAD 1119) Creating the balance between science and art is integral to everyday leadership. Take a fast journey through the current science of leadership from systems thinking to appreciative inquiry. This taste of science will provide you with an overview of many of the ideas currently being used in organizations to create innovation and change. Delve into the current thinking on the art of leadership and how personal values, beliefs and ideas create you as a leader. 6 hours (McArthur-Blair) $150 1 day - Sa. Mar 19, 09:00-16:30 - CC CRN 10329 Managing Change (LEAD 1102) Change is constant nowadays. Employees dread hearing another change is on the way, especially while still adjusting to the last one. Organizations need to consider both the business side of change and the human side. Managers will learn how to address employees’ emotions as they manage the change process. Participants will recognize how they personally react to change, come to understand their role in the change process, apply five steps to communicating change to employees, deal with employee resistance, and increase team commitment to change. 6 hours (Lewis) $165 1 day - Fr. Apr 22, 09:00-16:30 - IEC Stepping up to Leadership (LEAD 1111) Becoming a leader is not an easy transition. It requires a whole new set of skills, as well as an understanding and acceptance of new roles, from “doer” to “delegator.” At the end of this course you will understand the skills required to effectively lead by: using leadership skills; coaching staff; giving performance feedback; creating a motivational workplace; delegating work; employing problemsolving techniques; writing a back-at-work plan for applying leadership skills. 6 hours (Hannah) $165 1 day - Sa. Apr 30, 09:00-16:30 - CC CIF Using Leadership Language (LEAD 1112) “Lack of Communication” is one of the most cited causes of a multitude of workplace ailments. Whether it is with your staff, peers, or supervisors, clear, direct communication results in more productive interactions and effective actions of others. After this course, participants will: understand the communication process in organizations; have improved awareness of key problems in organizational communication; understand the impact of perception on the communication process; have analyzed communication styles in organizations, to assist in more effectively getting the job done. 6 hours (Stene Murphy) $150 1 day - Sa. May 14, 09:00-16:30 - CC Facilitation Skills for Team Leaders (LEAD 1108) Leading productive teams is an acquired skill. Learn how to focus the work team without stifling creativity. Assist your team to analyze issues from different perspectives and to build on their collective synergy. Learn about the tools and techniques for generating ideas and determining solutions. Sharpen your facilitation skills by learning and practising a variety of techniques. 6 hours (Cockell) $150 1 day - Sa. May 28, 09:00-16:30 - CC Speak Up! (LEAD 1109) In this highly participatory course practise proven techniques to communicate your ideas more powerfully, overcome nervousness, gain and maintain favourable attention, “read” your audience, use visual aids, handle impromptu speaking situations, organize and practice for a business presentation, use non-verbal communication to reinforce the spoken message, and make the presentation more memorable. You will have the opportunity to make a presentation and receive constructive feedback in a supportive environment. 6 hours (Swankey) $150 1 day - Sa. Jun 11, 09:00-16:30 - CC Creative Thinking at Work (LEAD 1110) People today are asked to do more with less and find innovative ways to save money. Creative thinking is a tool you can use to accomplish both. It can help you solve problems, save money and make do with less - all required in today’s business environment. This course covers the fundamentals of generating new ideas and options. Topics include: what is creative thinking, opening mental locks, soft and hard thinking, the creative process, and challenging the rules. 6 hours (Brindle) $165 1 day - Fr. Jun 17, 09:00-16:30 - TBA Performance Management: Goals and Reviews (LEAD 1106) Performance management involves working with employees in setting and reaching agreement on goals, action plans and follow-up reviews. Through discussion and practice you will gain the knowledge, skills and confidence to understand the key aspects of effective performance; write performance goals, measures and action plans; provide positive and constructive performance feedback, leadership, training, information and support required for successful achievement of goals. 6 hours (Hannah) $150 1 day - Sa. Oct 15, 09:00-16:30 - CC Hiring the Right Person (LEAD 1107) You’re hiring - but interviewing and selecting the best candidate is difficult and time-consuming. Employee turnover, costly hiring expenses and the ever-changing job market make the interviewer’s role an important one. Enhance your interviewing skills with this hands-on course. Learn a simple five step process to prepare for and interview, along with a 7-point system to use during the interview. Practise interviewing and receive detailed feedback. Bring a job description for a current vacancy in your organization, if possible, for use in class. 6 hours (Lewis) $165 1 day - Fr. Nov 18, 09:00-16:30 - TBA All prices include the College Initiative Fee (CIF) for courses of over eight hours to a maximum of $3. The CIF supports college initiatives. R e g i s t r a t i o n & i n f o r m a t i o n Systemic Thinking (LEAD 1137) Build your awareness of “systemic thinking,” experience how it differs from other ways of thinking and learn how using it allows us to see reality and relationships in meeting workplace challenges. By practicing “systemic thinking” you will strengthen your ability to understand “underlying structures and processes” which cause problematic behaviour patterns for groups, teams and organizations. Whether you’re in a front-line, supervisory or management level position, this session will offer you a new and important perspective and increased capacity for working with people and getting more sustainable results. 6 hours (Stevenson) $150 TBA Withdrawal and Refund Policy Courses held at VCC campuses: Withdrawals received by telephone, fax or in writing up to 48 hours before the course start date are subject to an administrative charge of $30. Alternatively, a “deferred fee credit” for 100 per cent of the course registration fee will be issued upon request and is redeemable for a period of up to one year. The total course fee is forfeited for withdrawals received at less than 48 hours notice. The College will accept substitutes for employer-sponsored participants. Leadership Coaching Associate Certificate in Leadership Coaching Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Assistant: Lynda Boothby, 604.443.8383 Leader Coaching is vital to linking organizational goals with the creativity and ingenuity of people. Coaching is a process for challenging and supporting people to continually explore new ideas and expand their capacity to produce results. In almost every field where performance is crucial, coaching plays an integral part. The more outstanding the performer, the more likely they are to have an organized and committed partnership with a coach. Leadership Coaching fosters a genuine partnership for building and creating success together. This program is offered as a subset of the Leadership Certificate Program. Each course is one day in length. To complete the associate certificate program, participants must complete all six courses. Participants may register for individual courses. For those wanting a full certificate in Leadership Coaching, please read information at the end of this section for details on course requirements. Coaching courses will be offered on a rotating basis: Coaching for High Performance (LEAD 1115) Essential Leadership Coaching Skills (LEAD 1116) Skill Coaching (LEAD 1117) Taking your Leadership Coaching to the Next Level (LEAD 1118) The Coach’s Toolkit (LEAD 1120) Team Coaching (LEAD 1121) 11 performance, offer effective feedback regarding employee performance, assess your coaching skills effectiveness and develop a personal improvement plan. 6 hours (Lewis) $165 1 day - Fr. Jan 21, 09:00-16:30 - TBA CRN 10416 The Coach’s Toolkit (LEAD 1120) Prerequisite: Coaching for High Performance (LEAD 1115). This course focuses on tools and skills that are the building blocks of leadership coaching. Each tool and skill will be demonstrated and then practiced in short exercises involving coaching situations. Specific tools and skills will include: creating the coaching environment, building support in the workplace and a selection of practical resources to support the coaching partnership. 6 hours (Hannah/Lewis) $150 1 day - Sa. Feb 26, 09:00-16:30 - CC CRN 10417 Team Coaching (LEAD 1121) Be a leader who coaches the team to resolve team issues and business challenges. The leadercoach works with the team to create a common vision, develop a strategy and agree on roles and responsibilities and for operating together. Gain and practice skills to create the team coaching environment; ask coaching questions so the team can gain understanding and take effective action; observe team dynamics and provide useful feedback; discuss the undiscussable and foster team self-responsibility and accountability. 6 hours (Hannah/Lewis) $165 1 day - Fr. Mar 18, 09:00-16:30 - TBA CRN 10418 Skill Coaching (LEAD 1117) Teaching or modeling behaviours on the job is a large part of coaching. Skill coaching involves assessing performance, providing advice/ instruction, modeling behaviours, and providing timely feedback to enable the employee to reach higher levels of performance. Learn how to: use a systematic approach in skill coaching to achieve performance results; coach with different learning styles; develop a repertoire of coaching methods; use tools to prepare, conduct, and follow up skill coaching; check for understanding; commit to a personal action plan to enhance your skill coaching effectiveness. 6 hours (Lewis) $165 1 day - Fr. May 6, 09:00-16:30 - TBA Essential Leadership Coaching Skills (LEAD 1116) Deepen your understanding of essential communications skills. Through demonstration and practice, you will strengthen your leadership coaching skills, learn how to apply in-depth levels of listening; ask questions that stimulate employee insight/results and support employees to take responsibility for agreed-upon actions. Students who attended Coaching: Bridging the Motivation Gap prior to June 2002 will receive credit for Essential Leadership Coaching Skills. 6 hours (Hannah) $165 1 day - Fr. Oct 28, 09:00-16:30 - IEC continued on next page... Coaching for High Performance (LEAD 1115) Coaching is unlocking a person’s potential to maximize their own performance. It is helping them rather than teaching them. At the end of this session, participants will be able to state success factors for coaching, identify when to coach and which type of coaching is required, describe essential steps in the coaching process, conduct a coaching discussion to improve/sustain .vcc.ca 6 0 4 . 4 4 3 . 8 4 8 4 www Business, Career & Law 12 ...continued from previous page Management Skills Taking Your Leadership Coaching to the Next Level (LEAD 1118) Prerequisite: Coaching for High Performance (LEAD 1115). Leader-coaches need to expand their capacity to assist individuals and teams to achieve practical outcomes. Building on the prerequisite, learn and practise new strategies and skills. Learn when to use skill coaching and/or motivational coaching and how to conduct collaborative focused performance discussions, help employees overcome performance obstacles; develop skills in self-management, creative collaboration and accountability. 6 hours (Hannah/Lewis) $165 1 day - Fr. Nov 25, 09:00-16:30 - IEC Management Skills for Supervisors Certificate Program Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Assistant: Lynda Boothby, 604.443.8383 Certificate in Leadership Coaching Requirement To complete a certificate in Leadership Coaching you must complete the six courses from the Associate Certificate in Leadership Coaching as well as the six core courses from the Leadership Certificate Program listed below. Please see page 10 for these listings. Stepping Up to Leadership (LEAD 1111) Managers and supervisors spend many hours communicating with others. Communicating not only means talking but rather listening and understanding other perspectives. Our Program provides practical, contemporary supervisory/ management training in three modules that may be taken in any sequence. The three modules total 72 hours. One of the strengths of the program is the diversity of experience shared by participants. Choose three of the following four modules: Interpersonal Communication Skills Team Skills Essential Management Skills Managing Performance through Training and Development Using Leadership Language (LEAD 1112) Building a Productive Team (LEAD 1113) Managing Change (LEAD 1102) Problem Solving and Action Planning (LEAD 1104) Facilitation Skills for Team Leaders (LEAD 1108) Training includes individual, small and large group experiences and lecturettes using participants’ actual work experiences. Enrollment is limited to optimize the effectiveness of this process. Please see the Leadership Certificate Program for individual course descriptions for the above. A total of 72 hours is required to attain the Leadership Coaching Certificate. Certificate Withdrawal and Refund Policy Credit Transferability Courses held at VCC campuses: Withdrawals received by telephone, fax or in writing up to 48 hours before the course start date are subject to an administrative charge of $30. Alternatively, a “deferred fee credit” for 100 per cent of the course registration fee will be issued upon request and is redeemable for a period of up to one year. The total course fee is forfeited for withdrawals received at less than 48 hours notice. The College will accept substitutes for employer-sponsored participants. Graduates of the Management Skills for Supervisors Certificate Program may ladder into BCIT’s certificate programs in Management Systems or Human Resource Management. Please contact program coordinator for details. Participants who successfully complete three modules qualify for the Management Skills for Supervisors Certificate. On-site Business Training For further information on training opportunities to be offered at your business site, please call Anne Tollstam, 604.443.8668. Essential Management Skills (MSKL 1103) On completion you will be able to develop and implement performance management strategies; use effective business writing skills; develop and institute a goal-setting/achievement plan managing time and priorities efficiently. 24 hours (Stene Murphy) $312 8 eve - Mo. Jan 24, 18:30-21:30 - CC CRN 10419 Team Skills (MSKL 1102) Learn your personal leadership style and how your style impacts a team; how a team develops and moves effectively through each stage; tools and skills which address critical team challenges; what motivates and demotivates your team; how to facilitate effective meetings and identify what stressors affect a team and how a leader can minimize them. 24 hours (Brindle) $312 8 eve - Th. Jan 27, 18:30-21:30 - CC CRN 10420 Managing Performance through Training and Development (MSKL 1105) Effective management of employee training and development is more important than ever in today’s workforce. This course provides students with the tools and insights required to master the art of helping employees reach their full potential through professional development training. You will experience constructive “hands on” case studies featuring actual companies and situations. 24 hours (Stene Murphy) $312 8 eve - Mo. Apr 25, 18:30-21:30 - CC Interpersonal Communication Skills (MSKL 1101) In this session, you’ll learn how to use effective verbal and non-verbal communication skills, conduct organized interviews, use decision-making methods in individual and group situations, utilize appropriate assertiveness techniques, and make win/win decisions one-on-one and in groups. 24 hours (Cuzzetto) $312 TBA Business Leadership and Management Business Leadership and Management Certificate Program Senior Program Coordinator: Anne Tollstam, 604.443.8668 Program Assistant: Lynda Boothby, 604.443.8383 Information Session: Wednesday, January 12, 2005, 17:30 City Centre, Room 218B This new Certificate Program maximizes leadership potential in a business environment and is designed for those who wish to qualify as professionals in the public, private and non profit sectors. The program is designed to meet the knowledge and skills base desired by industry. It builds on well-subscribed and well respected offerings in our Business area. As a new platform, it broadens and deepens professional development and career advancement in Business Management through a number of new courses integrated with current successful offerings in Leadership, Coaching and Management Skills. Core course curricula focus on timely and topical foundation themes while electives highlight issues related to supervision, leadership, leadership coaching and interpersonal communication. In total the program comprises 204 hours. Students must successfully complete all five core courses for a total of 120 hours and select from a number of already existing Business Certificate Programs for the remaining 84 hours. Credit Transferability Graduates of the Business Leadership and Management Certificate Program may ladder into BCIT’s certificate programs in Management Systems or Human Resource Management. Please contact the coordinator for more details. continued on next page... City Centre Campus and International Education Centre King Edward Campus K88HiVi^dc ZmeZXiZY'%%* City Centre Campus 250 West Pender Street 8dbbZgX^Va9g# Vancouver, BC V6B 1S9 HiVi^dc :Vhi7gdVYlVn 8aVg`9g